Extended Stay America - Portland - Scarborough

Business response:

Dear Ivan, Thank you for your wonderful feedback! We are thrilled to hear that our staff made such a positive impact on your stay. Providing excellent customer service is our top priority, and it's great to know our team made you feel welcome and taken care of. We truly appreciate your kind words and will share them with the staff. We look forward to hosting you again at Extended Stay America in the future.Sincerely,Hotel Management 

Business response:

Dear Lindsay, Thank you for your feedback. We understand that unexpected disruptions can impact the guest experience, and we regret any inconvenience caused. Our team works hard to maintain a comfortable environment, and sometimes, necessary maintenance is required to ensure the best conditions for everyone. We appreciate your understanding and hope to welcome you back for a more seamless stay in the future.Sincerely,Hotel Management 

Business response:

Dear Leslie, Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our staff. We take great pride in providing excellent service, and your feedback motivates us to keep up the good work. We appreciate you taking the time to share your thoughts and hope to continue providing you with great experiences in the future. We look forward to welcoming you back to Extended Stay America soon! Sincerely,Hotel Management