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Extended Stay America - Portland - Scarborough
- Hotels
- Scarborough, ME
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2 Ashley Dr., Scarborough, ME, 04074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
great stay great hotel! Excellent
Business response:
Jessica, thank you for sharing your wonderful review of Extended Stay America. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We cannot wait to host you again in the future. Sincerely, Hotel Management
Need soundproofing It is clean and close to the shopping. It rooms are SO noisy. You hear every step of the people above you!!!
Business response:
Julie, thank you for staying with us and reviewing your experience. We are so sorry for the situation you described regarding excessive noise. Our goal is to provide a clean property, and a comfortable suite so you can get a good night's rest. We are sorry your sleep was disrupted by noise. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management
Okay, kind of off the room. Rooms were up to date, spacious. Wifi was painfully slow, don't expect to stream anything here. There was nowhere to plug into internet either. The AC didn't cool the room down either. We had the guy at the front desk come up and look at it, he said it was okay, but the room was still hot into the night; its like the air from the AC unit was cycling behind the window curtains and not into the room, making it uncomfortable to sleep with. The bed was rock hard, not a preference for me, and the sheet... read more
Business response:
Blake, thank you for staying at Extended Stay America. We are glad your overall visit was pleasant. However, we apologize for the issues you encountered in your room. We have shared your feedback with the respective teams to take corrective actions. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Great hotel room for the necessities It was a great hotel room for the price, and the service at the front desk was good! The to-go breakfast only had muffins and cereal bars, could have used a better selection. Also, the beds were not comfortable as they were too firm :( Free wifi was pretty great! Also they have a lot of channels on cable :)
Business response:
Sandhya, thank you for being our guest at Extended Stay America. We are pleased to know you liked your comfortable bed and were impressed with the good value we offer. I have taken a note of your concern. We hope you will come and see us again the next time you are in this area. Sincerely, General Manager
Pleasant quiet location Friendly staff, quiet. As mentioned, might add pastries, donuts, etc for am guests
Business response:
Bob, on behalf of our team at Extended Stay America, thanks for the kind review. We are happy to know our location was convenient for your needs and that you liked our helpful associates. We have also taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. Thanks again for being our guest, and we hope you will make the same choice the next time you're in the area. Sincerely, General Manager
Great pet friendly Hotel! Gracious staff. We were impressed with the accommodations.
Business response:
Susan, thanks for the awesome feedback. We are delighted to know all went great during your stay and that you were impressed with the top-notch service provided by our associates. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
Met Our Needs This hotel worked out well for us. The staff were very friendly and the location was very good. Our room was adequate and quiet. It just needs to tidy up a few things and improve it's grab n go breakfast a little. We would stay here again.
Business response:
Thanks for being our guest at Extended Stay America. We are glad to know our location was convenient for your needs and that you liked the service provided by our associates. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, General Manager
Business response:
Thank you for visiting us. I am sorry to read that we failed to meet your expectations. We hope you will accept my apology for what transpired. We hope you will give us another chance to prove that we are committed to providing excellent guest experience. Sincerely, General Manager
Last time Big problems with wifi. Doubt I'll stay here again
Business response:
Thank you for sharing your review and letting us know you had an overall pleasant visit. With that said, we apologize for the inconvenience you had with the internet. We are working with our service provider to determine if there is a greater problem or if this was an isolated event. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Portland - Scarborough
How is Extended Stay America - Portland - Scarborough rated?
Extended Stay America - Portland - Scarborough has a 4.1 star rating with 808 reviews.
When is Extended Stay America - Portland - Scarborough open?
Extended Stay America - Portland - Scarborough is open now. It will close tomorrow at 12:00 a.m.