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Extended Stay America - Portland - Scarborough
- Hotels
- Scarborough, ME
About this business
Location details
2 Ashley Dr., Scarborough, ME, 04074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenience to Portland; quiet; size of room; staff. Bathroom had musty odor.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're thrilled to know our location close to Portland worked well for you and that you liked your spacious room. However, we're sorry for the odor experienced in your bathroom. We have discussed your feedback with our housekeeping team for review and action. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Good location vis a vis the town and highways Rooms are very comfortable. Staff is very accommodating and caring
Business response:
Thank you for staying with us. We are pleased that you appreciated our central location as well as our friendly team and comfortable accommodations. Thanks again for the great review and we hope you will stay with us again soon. Sincerely, Hotel Management
Very Friendly!! Wonderful stay!! So glad we spent the day here. Even when we first arrived the receptionist, Allison made sure too welcome us, and went far betond the extra mile to make sure we knew everything good around Scarborough!!
Business response:
Ashley, Thank you for staying at Extended Stay America. We were thrilled to read your comments about the great service you received from our staff, and how they exceeded your expectations. Thank you for your kind compliments about Allison. We will pass on your comments to him. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
Great value; quiet and convenient location. Room (including the bathroom) was very spacious and clean, and the staff were extremely helpful and attentive. Maine Mall, Portland Jetport and lots of restaurants are very convenient. Note - it is a pet-friendly hotel. Very good value.
Business response:
Ralph, thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you not only enjoyed our excellent service and convenient location, but you found us to be a great value. We are thrilled to share your feedback with the team as they love to hear lovely comments from our guests. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely, Hotel Management
Front desk staff was very nice and friendly. Hotel was in a convenient spot and in decent shape.
Business response:
Thank you for the wonderful feedback about your stay at Extended Stay America. We are delighted to know you enjoyed our ideal location and that our associates surpassed your expectation. We appreciate your business and look forward to your future visit. Sincerely, Hotel Management
Love the kitchenette and that there was no room service. The room was clean and lookup updated, but the reason why I can't give this hotel five stars like I wanted to is because of this terrible funky smell that wouldn't go away. I'm assuming it was some sort of chemical to erase smoke odor, but I would've honestly rather just have smelled the old smoke odor than whatever the heck this stuff was!
Business response:
Aly, thank you for being our guest. Although you liked your fully-equipped kitchenette, we are sorry for the unpleasant smell you had in your room and that ruined your stay. We will follow up on your concerns to ensure we are well poised to serve you better during your next visit. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerel... read more
Business response:
Thank you so much for your feedback and for your scores.
Business response:
Thank you for your scores and for sharing your feedback.
Wonderful stay, clean, excellent, helpful stay and very economical. Will stay there again!
Business response:
Matthew, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and that you found us to be a great value. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Scarborough
How is Extended Stay America - Portland - Scarborough rated?
Extended Stay America - Portland - Scarborough has a 3.4 star rating with 1,386 reviews.
When is Extended Stay America - Portland - Scarborough open?
Extended Stay America - Portland - Scarborough is open now. It will close tomorrow at 12:00 a.m.