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Extended Stay America - Portland - Scarborough
- Hotels
- Scarborough, ME
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2 Ashley Dr., Scarborough, ME, 04074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The employee that checked us in was not quite sure of what she was doing. She may have been new and should not have been left alone on a busy Saturday night.
Business response:
Thank you for evaluating your stay. Although from your rating it seems you had an overall pleasant time, but we are sorry for the service issue you experienced. We appreciate your feedback and hope to see you back in the future so that we can make your next visit a memorable one. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
They were friendly ,, informidive Courteous Had directions printed out and pointed out how to get there from the hotel.. We enjoyed our stay.
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit our area. Sincerely, Hotel Management
The breakfast was not that great. The hotel said it has a view, it doesn’t have any view.
Business response:
Neha, thank you for reviewing your stay with us. We’re sorry for not meeting some of your expectations and for the inconvenience you had due to it. We will share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while implementing new breakfast offerings. We hope this did not overshadow your otherwise positive experience with us, and we hope to see you soon again. Sincerely, Hotel Management
Check in staff was excellent! The room is a bit dated but clean!
Business response:
Ian, thank you for the four-star review of Extended Stay America. We are glad you liked your well-appointed room and that you were awed by our spectacular hospitality. Thank you once more for the kind comments, and we look forward to hosting you both again soon! Sincerely, Hotel Management
Business response:
Thank you for sharing your kind rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
The hotel was near everything . The room was ok . The pillows were terrible . The tv was little . It was ok.
Business response:
Thank you for reviewing our hotel. We are happy to know you had a comfortable stay and that you liked our location. However, we are sorry you were disappointed with your pillows and that we missed meeting your expectations with regards to the size of our TV. We wish we had the opportunity to resolve the issues while you were here. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Nice, clean basic hotel with kitchen. Staff is very nice and helpful. Good convenient location and attractive surroundings.
Business response:
Barbara, thank you for taking the time to post a nice review of Extended Stay America. We are glad to know you liked your comfortable accommodation with a kitchenette as well as our ideal location. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Decent hotel, comfortable, clean enough. Only stayed for one night. Probably wouldn't want to stay for too much longer than that. Some rooms were more updated than others. Staff was nice and friendly when we checked in.
Business response:
Liz, thank you for being our guest. We are happy to know you liked our well-kept hotel and were impressed by the service provided by our courteous associates. We appreciate and your feedback and hope to have the opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Scarborough
How is Extended Stay America - Portland - Scarborough rated?
Extended Stay America - Portland - Scarborough has a 4.1 star rating with 808 reviews.
When is Extended Stay America - Portland - Scarborough open?
Extended Stay America - Portland - Scarborough is open now. It will close tomorrow at 12:00 a.m.