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Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No coffee in the room, no iron or ironing board, either. The continental breakfast was just shrink-wrapped muffins and energy bars. Finally, there is barely enough parking. Even with these complaints, this was a very nice room in a nice area. I would stay there again.
Business response:
Thank you for staying at Extended Stay America. We are sorry for the problems you encountered but happy to read you enjoyed your apartment-style room. We appreciate your feedback as it will help us to improve our service moving ahead. Thank you again for being our guest. We hope to see you soon! Sincerely, Hotel Management
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
near to my destination, within walking distance. good price.
Business response:
Thank you for reviewing your stay with us at Extended Stay America. We're happy to know our location worked well for your traveling needs and that you found us to be at a fair price. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
A place to rest your head. Breakfast consists of a granola bar and muffin. I would’ve made my own breakfast on the burnt stove in the room, but, I didn’t know that I needed to request dishes. As explained to me, precaution was necessary because of theft. So, um, yeah. Room was clean and a decent place to lay your head.
Business response:
Cassandra, it was a pleasure to have you as our guest. We are glad to read you had an overall pleasant visit and liked the cleanliness of your room. However, we are sorry for the inconvenience you had during your stay. Your concern will be shared with the respective team so that corrective measure can be taken. As per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope to have the... read more
I was put into a smoking room, being a smoker myself, the room was completely offensive! I spent the first night in the room being bitten by god only knows what. I still have several bites on my body that I’m dealing with. I was moved to another room and thanked for reporting the bug problem. I felt that management or staff should have done more, I paid good money to be in a room that, was far from acceptable, did not sleep because I was constantly being bitten, I could have slept in a dog house and saved the money.
Business response:
Thank you for the feedback. We are sorry for the insects you encountered in your initial room but glad to know our associates resolve the problem to your satisfaction. Please know, we follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms, but the room you occupied will be professionally inspected and treated as a precaution. We hope to host you back in the future for a much better experience. Sincerely, Hotel Management
Disappointing Lacking elevator and coffee set in the room.. And paint spots on the floor and painting. And the light cover was off the light fixture. And I couldn't tell if someone was jumping up and down on the 2nd floor, or what....And missing the TV channel guide... to know what channel was which.
Business response:
Shannon, we were disheartened to read your review. We're sorry for the difficulties you encountered while you were here. Your feedback will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 3.1 star rating with 2,084 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.