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Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
A place to rest your head. Breakfast consists of a granola bar and muffin. I would’ve made my own breakfast on the burnt stove in the room, but, I didn’t know that I needed to request dishes. As explained to me, precaution was necessary because of theft. So, um, yeah. Room was clean and a decent place to lay your head.
Business response:
Cassandra, it was a pleasure to have you as our guest. We are glad to read you had an overall pleasant visit and liked the cleanliness of your room. However, we are sorry for the inconvenience you had during your stay. Your concern will be shared with the respective team so that corrective measure can be taken. As per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope to have the... read more
Staff are real good and helpful Internet is unreliable.
Business response:
Thank you for the review and for bringing the internet issues you had during your recent stay to our attention. We have passed on the specifics to our engineering staff so that they can assess the problem and correct it so that guests can take full advantage of our internet services. On a positive note, we are glad you liked the service provided by our staff. We look forward to seeing you again on your next visit to our area. Sincerely, Hotel Management
Good price... poor maintenance The room needed minor maintenance. The paint in the bathtub was peeling; we initially thought there was a melted bar of soap in the soap tray, but it was chipped paint. The toilet paper holder was broken off the counter. There was garbage behind the dresser. The television had poor channel reception, sometimes dropping out completely, and the Wifi was ridiculously slow unless you pay for an upgrade. There is extremely limited parking, and the hotel is in a business park, so eating and shopping... read more
Business response:
it is disappointing to know you didn’t have an excellent stay. Although we make every effort to deliver our best, we regret this not to be your experience. Please accept our apologies for the difficulties you experienced at our hotel. Your feedback shares the areas we need to improve at, so it has been discussed with appropriate individuals in an effort to enhance our service level and facilities going ahead. Please give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Excellent stay. The staff has been very accommodating, I would definitely recommend this location to friends and family.
Business response:
Antonio, thank you for choosing Extended Stay America for your accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. Thank you again for the recommendation. We look forward to your return stay. Sincerely, Hotel Management
it was a nice stay and affordable, checking in was easy but checking out the lady at the front almost made it sound like i was gonna be charged for checking out early or charged again. it did make me look into my account to see if i had any additional charges
Business response:
Nowe, thank you for writing us back. We are glad you had a relaxing stay and that you liked our affordable pricing. However, we are sorry for any inconvenience caused. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Business response:
Monique, thank you for your excellent rating. We are thrilled you were satisfied with our offerings and had an excellent experience. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 4.1 star rating with 1,114 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.