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Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall a good experience. Last minute booking and when I got there to check in the gal at the front desk was super helpful. The area feels safe and room was clean. Plenty of parking on site.
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were fascinated with our well-maintained room and that our associates surpassed your expectation. We will be sure to share your kind compliments with our front desk associate. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Good place
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Well our bed is broken. Our cubboards are broken the toilet needs fixed and our neighbors woke us up at 4am.
Business response:
Thank you for being our guest. Please accept our apologies for the maintenance issue you encountered here. Also, we are sorry your sleep was disturbed by other guests. Your feedback has been shared with every department involved. We are working hard to deliver the type of hospitality that you should always expect from us, and we hope you will consider giving us another chance on your next visit to the area. Sincerely, Hotel Management
No coffee in the room, no iron or ironing board, either. The continental breakfast was just shrink-wrapped muffins and energy bars. Finally, there is barely enough parking. Even with these complaints, this was a very nice room in a nice area. I would stay there again.
Business response:
Thank you for staying at Extended Stay America. We are sorry for the problems you encountered but happy to read you enjoyed your apartment-style room. We appreciate your feedback as it will help us to improve our service moving ahead. Thank you again for being our guest. We hope to see you soon! Sincerely, Hotel Management
I was put into a smoking room, being a smoker myself, the room was completely offensive! I spent the first night in the room being bitten by god only knows what. I still have several bites on my body that I’m dealing with. I was moved to another room and thanked for reporting the bug problem. I felt that management or staff should have done more, I paid good money to be in a room that, was far from acceptable, did not sleep because I was constantly being bitten, I could have slept in a dog house and saved the money.
Business response:
Thank you for the feedback. We are sorry for the insects you encountered in your initial room but glad to know our associates resolve the problem to your satisfaction. Please know, we follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms, but the room you occupied will be professionally inspected and treated as a precaution. We hope to host you back in the future for a much better experience. Sincerely, Hotel Management
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
near to my destination, within walking distance. good price.
Business response:
Thank you for reviewing your stay with us at Extended Stay America. We're happy to know our location worked well for your traveling needs and that you found us to be at a fair price. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Disappointing Lacking elevator and coffee set in the room.. And paint spots on the floor and painting. And the light cover was off the light fixture. And I couldn't tell if someone was jumping up and down on the 2nd floor, or what....And missing the TV channel guide... to know what channel was which.
Business response:
Shannon, we were disheartened to read your review. We're sorry for the difficulties you encountered while you were here. Your feedback will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 4.1 star rating with 1,114 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.