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Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No Frills, No Surprises. Just what you'd expect from an extended stay-type hotel in this price range. We reported a couple of minor problems to the front desk at various times. The consistent response was a sympathetic, "OMG" and then absolutely no follow-up. Good thing the problems were minor!!!
I loved the area and the Rome was nice and cozy, the only problem i had was getting locked out of my room for 1 1/2 hours because i couldn't find any staff on site and the manager want answering her phone.
Just a mediocre place If you really wanted to do some cooking in the "kitchen", you would be seriously disappointed. What you are given is minimal. Initially we were given a broken toaster and it took hours to get a replacement as the desk person was too busy flirting with various men.
Business response:
I would like to apologize that the toaster was not functional and that the front desk was slow to replace it. I appreciate the feedback and hope to provide a better stay in the future.
Hidden location Hard to find off I-5.got lost and had to turn around..
Business response:
We appreciate you taking the time to share your experience. I'm sorry our location was difficult for you to find. Overall, I am glad you did and that we were able to accommodate you properly. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Room was clean but lousy "grab and go" breakfast and no coffee pot in room
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you did not enjoy your stay with us because of the grab-and-go breakfast and lack of coffee maker in your room. In response to your feedback, I will send your feedback to our corporate office. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Close to our related function There was construction under way and they started work around 8 AM on Monday morning when we were waking up from a late night on Sunday. Our card key didn't work the second day to open room making us go back to office to get it to work again. Other than that all was good.
Business response:
We appreciate you taking the time to write a review. I am disappointed you had to endure the construction noise and issues with the key card. We are currently undergoing renovations so thank you for being patient during that time. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Decent Motel Close to Interstate 5 1)Check in - the clerk photo-copied my driver license. I strongly objected to the practice. My credit card had already been charged by Expedia. All the clerk needed to do was to match my credit card to my driver license. There was no need to photo-copy. That copy can be misused. In the age of rampant identity theft, I am amazed that Extended Stay still carries on with this practice. It makes customers really uneasy. This should affect Expedia's reputation also. At my next stop in Seattle, S... read more
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that your stay did not meet your expectations. To make sure this does not happen again, I will make sure all rooms are inspected for ant activity and speak with my manager about discontinuing the practice of copying guests' IDs. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I have took note of the tube issue you mentioned. We hope that you will give us the opportunity to provide you with... read more
Not worth the money we paid. Nothing in room(3 hangers), pillows were really uncomfortable, far from everything.
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 3.1 star rating with 2,085 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.