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Extended Stay America - Portland - Vancouver
- Hotels
- Vancouver, WA
About this business
Location details
300 NE 115th Ave., Vancouver, WA, 98684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property is at a convenient location. The room smelled stale and old. The staff at checkout was friendly, but at 6am when we were checking out, advised me she couldn't help me because she had to go to the bathroom and she'd just email me my receipt. It's been 5 days and I still didn't receive it.
Business response:
Thank you for being our guest. Although you liked our ideal location, we are sorry for the lack of diligence you observed at the time of check-out. Your feedback will be shared with our front desk team to improve our service going forward. Also, we have asked our housekeeping team to be more diligent going forward. Kindly reach out to us so we can assist you properly. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Staff, cleanliness, location all get high marks. We did have to request "amenities" such as cups, dishes, hair dryer -- but all were promptly and pleasantly provided.
Business response:
Thank you for being our guest. Our team is so pleased to learn you enjoyed our ideal location, found our property clean and our staff friendly and professional. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Enjoyed
Business response:
Richard, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Vancouver
How is Extended Stay America - Portland - Vancouver rated?
Extended Stay America - Portland - Vancouver has a 3.4 star rating with 1,746 reviews.
When is Extended Stay America - Portland - Vancouver open?
Extended Stay America - Portland - Vancouver is open now. It will close tomorrow at 12:00 a.m.