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Extended Stay America - Portland - Vancouver
- Hotels
- Vancouver, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
300 NE 115th Ave., Vancouver, WA, 98684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
The room was clean and quiet and had good selection of food delivery in the area. Thank you.
Business response:
We appreciate you taking the time to post your review of Extended Stay America. It feels great to know you liked our calm atmosphere and that you had a relaxing stay in your well-appointed room. Thank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Staff and Manager were excellent in service, friendliness. Comfortable accommadations.
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodation and were impressed with our courteous associates. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Amazing experience Very satisfied I can't wait to stay again. I'm going to looking for some great prices for my next stay ASAP
Business response:
Carey, thanks for the review of Extended Stay America. We are thrilled to know you had an excellent stay with us and that we were able to meet your expectations at a great price. Thanks once more for your comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Front desk clerk was friendly but slow and had to return because key cards didn’t work. Lobby smelled like cigarette smoke.
Business response:
Jeremy, thank you for being our guest. We're sorry for the inconvenience you had due to the keys of your room and for the smoke smell you experienced in the lobby. Please be assured that we have discussed your feedback with our maintenance team to identify and fix the lock of your room. We're also working with our housekeeping team to remove the smell from our property. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Room layout was good, shower good and bed was good for a mid-range hotel. Hotel was very noisy all night due to barking dogs (in room and outside), crying children, slamming doors, music and hallway chatter. This may be due to the fact that this is a hotel set up for transient workers. As we travel we'll definitely look to other rooming options for a one/two night stay as a good night's rest is important for sustaining travel goals.
Business response:
Ken, thank you for being our guest and for sharing your experience. We apologize for the noise issues you experienced and truly regret the inconvenience it caused. On rare occasions, we have guests who do not adhere to the property rules concerning noise, and that can be challenging for all concerned. We are terribly sorry that your sleep was disrupted and hope that you will give us a chance to serve you better in the future. Sincerely, Hotel Management
It was okay for what I paid. However, the cleanliness was not okay. Had to check out early AM and it was bad. I stood around for twenty minutes. The employee was slow. And I even mentioned that I had a car to return and a flight to catch.
Business response:
Thanks for being our guest. Although you liked certain aspects of our hotel, we apologize for the poor service you received from our staff and the cleanliness issue. Your feedback is shared with the entire team in an effort to improve our game and deliver excellent service going ahead. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Vancouver
How is Extended Stay America - Portland - Vancouver rated?
Extended Stay America - Portland - Vancouver has a 4.2 star rating with 978 reviews.
When is Extended Stay America - Portland - Vancouver open?
Extended Stay America - Portland - Vancouver is open now. It will close tomorrow at 12:00 a.m.