Extended Stay America - Portland - Vancouver

Business response:

Thank you for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We value your review as it will help us improve our service and facilities moving forward. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Jeremy, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for staying at our hotel. Although it seems you had an overall pleasant time, we are sorry you were unhappy with our breakfast offerings and for the maintenance issue, you encountered. We have shared your concerns with the appropriate team. Thank you again. We hope to see you back at Extended Stay America. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. Although you were impressed with our courteous associates and liked your well-kept room, we are sorry for the cleanliness issues you had in your bathroom. We have asked our housekeeping team to be more diligent going forward. We hope the positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management 

Business response:

Jeremy, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Crissi, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management