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Extended Stay America - Portland - Vancouver
- Hotels
- Vancouver, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
300 NE 115th Ave., Vancouver, WA, 98684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location, but a the room and hotel is in need of a general overhaul and upgrade. Stains, flacking enamel, etc.
Business response:
Dave, thanks for being our guest. Although you liked our location, we sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
excellen friendly. room was very clean. They are very pet friendlyt staff! very
Business response:
Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room and hospitality made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Frugal hotel The hotel was a bit frugal. I needed to ask for hangers for the closet. The free bre akfast was some packaged muffins and granola bars. Even though the rooms have a kitchenette, there were no glasses in the room and only one chair at the table. On the plus side, the location was great with plenty of restaurants and shops nearby.
Business response:
Thanks for taking time to share your review online. Although you liked our location, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
So - So. Not use to no housekeeping daily. Site was quite and off the main street. Restaurant was close by.
Business response:
It was our pleasure having you as our guest. We are glad to know you liked our location and that you had a good stay. However, we are sorry to know you didn’t like our housekeeping policy. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Felt just like i was at home..The staff was really friendly and helpful
Business response:
Denyelle, thanks for choosing Extended Stay America on your trip to our city. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
"Guests" treat this like a college dorm / apartment. The parking lot is used to fix, repair and organize cars and work trucks, or have quiet tailgate parties.
Business response:
Thank you for sharing your feedback. We are sorry you were not pleased with some of the guests staying at our hotel. We wish we had an opportunity to address the issue as we would have tried our best to comfort you. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Nice stay I didn't realize the type of hotel this was. Many live in residents with pets. Breakfast is pkgd muffin or granola bar..😔 Liked that no housekeeping came in while we were gone (once a week service here). Clean, quiet and nice people.
Business response:
Katherine, thank you for choosing Extended Stay America. We are glad to know you had a pleasant stay with us. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Not what I remember, but still better then many I have stayed in this hotel many times in the past but not recently. I was seriously disappointed with the house keeping of this room. When I checked into the room the kitchen and bathroom floors didnt appear to have even been swept let alone mopped. The cupboards had sticky splitter all over them which was obvious that the room has been neglected for some time. I'm not sure if it has something to do with being a smoking room or if it has just been so many years since I stayed ... read more
Business response:
Thank you very much for visiting our hotel. We apologize for not providing you with a clean room and regret the inconvenience it caused. As a valued guest your feedback is shared with our housekeeping team to take remedial steps ensuring no guests encounter the same moving forward. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Vancouver
How is Extended Stay America - Portland - Vancouver rated?
Extended Stay America - Portland - Vancouver has a 4.2 star rating with 978 reviews.
When is Extended Stay America - Portland - Vancouver open?
Extended Stay America - Portland - Vancouver is open now. It will close tomorrow at 12:00 a.m.