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300 NE 115th Ave., Vancouver, WA, 98684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
excellent location The hotel is in a great location, within walking distance of food options and a variety of stores. I needed a pet friendly room and was glad to know that all rooms are pet friendly, according to the front desk personnel. I liked that the third floor is for smokers. The room itself was comfortable and clean, though I would've liked to have had an extra blanket provided. The only minor complaint was check-in and check-out took a very long time, because something was wrong with the system.
Business response:
Thank you for choosing Extended Stay America. We are glad to know how much liked your room and that our location was perfect for your needs. We look forward to serving you again the next time you are in our area! Sincerely, Hotel Management
My stay was fine - a couple of things that would have helped - a radio that worked, a way to have a cup of coffee in the room and an extra blanket !
Business response:
Thank you for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We value your review as it will help us improve our service and facilities moving forward. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Nice staff at the front office. And big rooms for the money
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jeremy, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
The bathtub was filthy . The room was clean and the staff was nice.
Business response:
Thank you for being our guest. Although you were impressed with our courteous associates and liked your well-kept room, we are sorry for the cleanliness issues you had in your bathroom. We have asked our housekeeping team to be more diligent going forward. We hope the positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
Don’t call it a breakfast! It’s not! Get the back door fixed.
Business response:
Thank you for staying at our hotel. Although it seems you had an overall pleasant time, we are sorry you were unhappy with our breakfast offerings and for the maintenance issue, you encountered. We have shared your concerns with the appropriate team. Thank you again. We hope to see you back at Extended Stay America. Sincerely, Hotel Management
Extended Stay America - Portland - Vancouver has a 3.4 star rating with 1,746 reviews.
Extended Stay America - Portland - Vancouver is open now. It will close tomorrow at 12:00 a.m.