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Extended Stay America - Portland - Vancouver
- Hotels
- Vancouver, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
300 NE 115th Ave., Vancouver, WA, 98684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent place, staff is excellent and super helpful.
Business response:
David, thanks for taking time to share your comments online regarding your visit to Extended Stay America. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Bed pillows The room was very large, but you may want to bring your own pillow....they apparently are not set up for any extra pillow requests. Other than that we had a great stay.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked the size of your room. We value your feedback as it will help us improve moving forward. It was our pleasure having you as a guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Breakfast was marketed on the go so you must have low expectations. However coffee and a packaged muffin was still underwhelming. No healthy choices just carbs.
Business response:
Thank you for choosing to stay with us. We’re glad to know you liked most aspects of our hotel, but we’re sorry for failing to meet some of your expectations with our grab-and-go breakfast. We will share your feedback with our Brand Leaders so that they can use it while implementing new breakfast offerings. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Service was great my only complaint is the condition of the room with chipped paint on bathroom door dresser drawers Venere chipped across the top and kitchen counter band was checked .
Business response:
Marilyn, thank you for your comments. We are sorry to know you were inconvenienced by maintenance issues in your suite. Our maintenance team takes great pride in ensuring everything is working properly in each suite. We have shared your review with them to be sure the issues are resolved. Again, we apologize for any inconvenience and look forward to having you back with us in the future. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Wonderful staff This will be our place to stay from now on. Great staff and nice area
Business response:
Tom, thank you for choosing Extended Stay America for your needs. We are thrilled to know you liked our convenient location and that you were impressed with the service of our courteous staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Quite hotel fairly close to Portland Airport When I arrived at the hotel, I was informed that my room was a smoking room. This was completely unacceptable. The desk person checked with some of her existing clients, and she was able to get us into a non-smoking room. The room was comfortable and clean. We did not experience any outside noise from the airplanes or road noise. The breakfast was disappointing as only muffins and candy bars were available.
Business response:
Rendell, thank you for taking the time to share your feedback. We are pleased we were able to provide you with the room of your choice, but we are sorry for not meeting your expectations in regard to our grab-and-go breakfast. We have shared your concerns with our leadership team for any future improvements. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Business response:
Wow - Akira, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Vancouver
How is Extended Stay America - Portland - Vancouver rated?
Extended Stay America - Portland - Vancouver has a 4.2 star rating with 978 reviews.
When is Extended Stay America - Portland - Vancouver open?
Extended Stay America - Portland - Vancouver is open now. It will close tomorrow at 12:00 a.m.