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Extended Stay America Premier Suites Asheville
- Hotels
- Asheville, NC
About this business
Location details
33 Rocky Ridge Rd, Asheville, NC, 28806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Business response:
On behalf of the entire team at Extended Stay America, I wanted to extend our heartfelt thanks for your recent review. We are delighted to hear that you enjoyed your stay with us and took the time to share your positive experience. We strive to provide each guest with a memorable and comfortable stay, and it is incredibly rewarding to know that we succeeded during your visit. Feedback like yours not only motivates our team but also helps future guests make informed decisions about their stay. We are grateful for your support... read more
Everything is outdated
Business response:
Dear Trevor, Thank you for your feedback. We are sorry to hear that we did not meet your expectations during your visit. We understand the importance of a modern and comfortable environment, and your comments have been shared with our management team as we continually look for ways to enhance the overall impression of our guest experience. We appreciate you bringing this to our attention and hope to have another opportunity to accommodate you again with the exceptional stay you deserve. Sincerely, Hotel Management
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to see your positive note and are pleased that your experience brought a smile during your stay at Extended Stay America. Ensuring a comfortable, welcoming, and enjoyable environment for our guests is always our top priority, and it is rewarding to know that our efforts contributed to a pleasant visit. Your kind acknowledgment encourages our team to continue delivering high standards of service and hospitality. It was a pleasure having... read more
No frills The front desk person was always gone, no in room things like coffee or lotion, breakfast was coffee with no cups an empty fridge and there were two granola bars on the counter - so nothing.
Business response:
Dear Michelle, We sincerely regret that aspects of your stay did not meet expectations. Guest comfort and convenience are our top priorities, and we will continually review ways to enhance our service and amenity offerings. Your feedback is invaluable, and we appreciate you taking the time to share your thoughts and experiences. We appreciate you choosing to stay with us and hope to have the opportunity to provide a much-improved experience in the future. Sincerely, Hotel Management
Very clean quite friendly staff. Enjoyed my stay 8 minute drive to main town and attractions. Had a good cup of coffee and free snacks in morning too .
Business response:
Dear Jim, Thank you for sharing your experience at Extended Stay America! We’re delighted to hear that you enjoyed your stay and found our staff friendly, our environment clean and quiet, and our location convenient to town and attractions. We’re also glad that you appreciated the coffee and the breakfast choices. It’s important to us that our guests start their day on a positive note! Your kind words mean a lot to us, and we hope to welcome you back for another wonderful stay soon. Sincerely, Hotel Management
Business response:
On behalf of the entire team at Extended Stay Premier Suites, I wanted to extend our heartfelt thanks for choosing to stay with us. It was truly a pleasure to have you as our guest. We are delighted to hear that you had a positive experience during your stay. We strive to provide the best possible service, and your feedback is a wonderful affirmation of our efforts. Thank you once again for your kind feedback. We look forward to welcoming you back to Extended Stay Premier Suites soon. If there is anything we can do to make y... read more
Business response:
On behalf of the entire team at Extended Stay Premier Suites, I wanted to extend our heartfelt thanks for choosing to stay with us. It was truly a pleasure to have you as our guest. We are delighted to hear that you had a positive experience during your stay. We strive to provide the best possible service, and your feedback is a wonderful affirmation of our efforts. Thank you once again for your kind feedback. We look forward to welcoming you back to Extended Stay Premier Suites soon. If there is anything we can do to make y... read more
Business response:
On behalf of the entire team at Extended Stay Premier Suites, I wanted to extend our heartfelt thanks for choosing to stay with us. It was truly a pleasure to have you as our guest. We are delighted to hear that you had a positive experience during your stay. We strive to provide the best possible service, and your feedback is a wonderful affirmation of our efforts. Thank you once again for your kind feedback. We look forward to welcoming you back to Extended Stay Premier Suites soon. If there is anything we can do to make y... read more
The rooms were nicely appointed and the bed was comfortable. It was also very clean. Breakfast was practically non-existent. There were a few (and I mean very few) snack bars along with some oatmeal packets. Also the rooms do not have hairdryers which I find hard to believe for an extended stay hotel. I was lucky the front desk had one available. I am not sure I would stay here again based on these few negatives. But if you are prepared ahead of time for this it could be a good value.
Business response:
Dear Richard, We appreciate you taking the time to share your experience. We are glad to hear that you found the rooms well-appointed, comfortable, and clean, as we strive to provide a welcoming and enjoyable environment for all our guests. However, we sincerely regret that breakfast did not meet your expectations and that the absence of in-room hairdryers caused inconvenience. Your feedback is valuable, and we will review these concerns to explore ways to improve our amenities for future guests. We hope to have the chance t... read more
Frequently asked questions about Extended Stay America Premier Suites Asheville
How is Extended Stay America Premier Suites Asheville rated?
Extended Stay America Premier Suites Asheville has a 3.7 star rating with 302 reviews.
When is Extended Stay America Premier Suites Asheville open?
Extended Stay America Premier Suites Asheville is open now. It will close tomorrow at 12:00 a.m.