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Extended Stay America Premier Suites Asheville
- Hotels
- Asheville, NC
About this business
Location details
33 Rocky Ridge Rd, Asheville, NC, 28806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Business response:
Dear Michelle, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting the city. It was our pleasure accommodating you. We hope you will make Extended Stay America your home away from home whenever your travels bring you to our area. Sincerely, Hotel Management
Exceptionally nice staff and very clean property tucked off the main busy road, but still walkable to stores. Easy access to freeways and Blue Ridge Parkway. I’d stay here again.
Smile goes a long way Staff were helpful, forthcoming and engaged. Also very welcoming and friendly
Business response:
Dear Alice, Thank you for choosing Extended Stay America and sharing your experience. We truly appreciate your kind words and are delighted to know our team made you feel comfortable through their attentive and genuine care. It means a lot to hear that their warm approach left such a positive impression during your stay. Thank you for sharing this with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
ASHVILLE HOSPITALITY ALL THE STAFF WERE IMMEDIATELY RESPONSIVE AND PLEASANT. MADE THE STAY VERY PLEASANT.
Good stay, but not entirely restful. Staff was super friendly and very accommodating with our room change request, however in spite of that effort the noise level still kept my husband up well past midnight. It’s a lovely newer hotel, but I’m left wondering if it has any insulation.
Business response:
Dear Kristine, Thank you for sharing your feedback regarding your recent stay. We are glad to hear that our staff was friendly and accommodating, and that your room change request was handled promptly. However, we sincerely apologize that the noise level impacted your rest and understand how this affected your overall experience. Guest comfort and satisfaction are very important to us, and your comments will be shared with our team to explore ways to improve sound insulation and ensure a more restful environment. We truly ap... read more
Staff was nice with early check-in and helped give us utensils after we realized our to go order dinner did not have any!
Business response:
Dear Sarah, Thank you for taking the time to share your feedback. We are delighted to hear that our staff provided a smooth early check-in and were helpful in providing utensils for your to-go order. Ensuring our guests feel supported and comfortable during their stay is a top priority for our team, and your kind words affirm our efforts. We will be sure to share your compliments with our staff, as recognition like yours motivates us to continue delivering excellent service. We look forward to welcoming you back for another ... read more
I like how the rooms basically a little studio. It has a huge fridge and a stove top to cook on. It’s just all around nice in general, laundry place and work out room. I didn’t like that I’ve went to check into a room before at around 6pm at night and that’s well past check in time and I was checked into a dirty dirty uncleaned room, it hadn’t been touched at all and apparently house keeping had failed to report that the room was not cleaned for whatever the reason was. I was told that happens atleast once a week there but o... read more
Frequently asked questions about Extended Stay America Premier Suites Asheville
How is Extended Stay America Premier Suites Asheville rated?
Extended Stay America Premier Suites Asheville has a 3.7 star rating with 293 reviews.
When is Extended Stay America Premier Suites Asheville open?
Extended Stay America Premier Suites Asheville is open now. It will close tomorrow at 12:00 a.m.