This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites Asheville
- Hotels
- Asheville, NC
About this business
Location details
33 Rocky Ridge Rd, Asheville, NC, 28806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice place to stay it was like new
Overnight stay and did not partake of breakfast but the room was clean, the staff efficient and friendly.
Business response:
Dear Kimberly, Thank you for sharing your feedback. We are delighted to hear that you found your room clean and our staff efficient and friendly. Providing a comfortable and welcoming environment for our guests is always our priority, and it’s wonderful to know that our efforts made your overnight stay pleasant. While you did not have breakfast, we hope that all other aspects of your stay met your expectations. Your kind words are greatly appreciated and encourage our team to continue delivering excellent service. We look fo... read more
No continental breakfast at around 8 am outside of that it was very clean and well kept
Breakfast was cereal and breakfast bars - can only be so good. Staff was great Biggest problem was elevator was out 2 days which was difficult for us on 2nd floor and husband walks with cane. Very difficult when checking out
Business response:
Dear Linda, We sincerely apologize for the inconvenience caused by the elevator being out of service during your stay, especially considering your husband’s mobility challenges. We understand how difficult that must have been and truly regret the impact it had on your visit. Your comments about breakfast and maintenance have been noted and shared with our management team for improvement. We appreciate your patience and hope to provide you with a more comfortable and seamless experience next time. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites Asheville
How is Extended Stay America Premier Suites Asheville rated?
Extended Stay America Premier Suites Asheville has a 3.7 star rating with 293 reviews.
When is Extended Stay America Premier Suites Asheville open?
Extended Stay America Premier Suites Asheville is open now. It will close tomorrow at 12:00 a.m.