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Extended Stay America Premier Suites Asheville
- Hotels
- Asheville, NC
About this business
Location details
33 Rocky Ridge Rd, Asheville, NC, 28806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was good
Business response:
Dear Melissa, Thank you for taking the time to share your experience at Extended Stay America. We're glad to hear you found everything to your expectations and had a good stay. We hope to have another opportunity to welcome you back and provide a seamless experience. Sincerely, Hotel Management
Good pit stop
This place was very sufficient. It was a good place to stay while we figured out where we were going to stay on a more permanent basis. I appreciated that this place provided safety and comfort. It isn’t fancy, but that’s fine.
Business response:
Dear Emma, We are happy Extended Stay America gave you the sense of security and ease you needed during your transition. It's great to know that the space worked well for your short-term needs and helped you feel settled while making longer-term plans. Thank you for taking the time to share your experience. We wish you the best as you settle into your next chapter! Sincerely, Hotel Management
Enjoyed ourselves Very nice...clean, friendly..breakfast wasn't...it was coffee and a fruit bars.
Business response:
On behalf of the entire team at Extended Stay America, I wanted to extend our heartfelt thanks for your recent review. We are delighted to hear that you enjoyed your stay with us and took the time to share your positive experience. We strive to provide each guest with a memorable and comfortable stay, and it is incredibly rewarding to know that we succeeded during your visit. Feedback like yours not only motivates our team but also helps future guests make informed decisions about their stay. We are grateful for your support... read more
Great clean rooms. Very clean hotel. I just wish they offered rooms with a couch. Very comfortable beds. We have stayed twice plan on coming back.
Business response:
Dear Robert, Thank you for your continued trust in staying with us. It means the world to know you’ve enjoyed our clean and comfortable rooms enough to return more than once! We truly appreciate your suggestion about offering rooms with a couch. Guest feedback like yours helps guide our future updates, and we’ve shared your note with our leadership team. Extended Stay America can’t wait to welcome you back again for another relaxing and enjoyable visit. Sincerely, Hotel Management
Good
Business response:
On behalf of the entire team at Extended Stay America, I wanted to extend our heartfelt thanks for your recent review. We are delighted to hear that you enjoyed your stay with us and took the time to share your positive experience. We strive to provide each guest with a memorable and comfortable stay, and it is incredibly rewarding to know that we succeeded during your visit. Feedback like yours not only motivates our team but also helps future guests make informed decisions about their stay. We are grateful for your support... read more
Everything is outdated
Business response:
Dear Trevor, Thank you for your feedback. We are sorry to hear that we did not meet your expectations during your visit. We understand the importance of a modern and comfortable environment, and your comments have been shared with our management team as we continually look for ways to enhance the overall impression of our guest experience. We appreciate you bringing this to our attention and hope to have another opportunity to accommodate you again with the exceptional stay you deserve. Sincerely, Hotel Management
Business response:
On behalf of the entire team at Extended Stay America, I wanted to extend our heartfelt thanks for your recent review. We are delighted to hear that you enjoyed your stay with us and took the time to share your positive experience. We strive to provide each guest with a memorable and comfortable stay, and it is incredibly rewarding to know that we succeeded during your visit. Feedback like yours not only motivates our team but also helps future guests make informed decisions about their stay. We are grateful for your support... read more
No frills The front desk person was always gone, no in room things like coffee or lotion, breakfast was coffee with no cups an empty fridge and there were two granola bars on the counter - so nothing.
Business response:
Dear Michelle, We sincerely regret that aspects of your stay did not meet expectations. Guest comfort and convenience are our top priorities, and we will continually review ways to enhance our service and amenity offerings. Your feedback is invaluable, and we appreciate you taking the time to share your thoughts and experiences. We appreciate you choosing to stay with us and hope to have the opportunity to provide a much-improved experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites Asheville
How is Extended Stay America Premier Suites Asheville rated?
Extended Stay America Premier Suites Asheville has a 3.7 star rating with 293 reviews.
When is Extended Stay America Premier Suites Asheville open?
Extended Stay America Premier Suites Asheville is open now. It will close tomorrow at 12:00 a.m.