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Extended Stay America Premier Suites - Bluffton - Hilton Head
- Hotels
- Bluffton, SC
About this business
Location details
108 Seagrass Station Rd., Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was very clean and comfortable. I wish that the breakfast was better stocked and had more items.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for appreciating our property to be clean and comfortable. However, we apologize for any inconvenience during your breakfast experience. Your feedback is valuable, and we will work diligently to ensure a consistently satisfying breakfast for all our guests. Please allow us to serve you again, and we hope you have a seamless experience on your next trip.Sincerely,Hotel Management
Loud during various times of night and early morning. Bathroom fan did not work. Bathroom had Marijuana smell that did not leave room, probably because there was no working fan. Staff very friendly. Overall ok but could be better.
Business response:
Dear Guest, We're sorry to hear that the noise was disturbing, especially during the late and early hours. We'll look into better ways to manage noise levels and improve our rooms' quietness. Regarding the cleanliness of the room and the bathroom fan issue, we apologize for the inconvenience. We'll make sure to inspect and repair the fan to prevent similar issues in the future. Our housekeeping team will also take extra steps to ensure our rooms are fresh and clean for all guests. On the positive side, we are glad to hear th... read more
Front desk receptionist was very accommodating and friendly.
Nice place. Cool staff.
Business response:
Dear Guest, We’re thrilled to hear you had a great experience and that our team made a positive impression! It’s always our goal to create a welcoming environment where guests feel comfortable and well taken care of. Your feedback means a lot to us. Thanks for choosing Extended Stay America. We would love to see you again soon!Sincerely,Hotel Management
The staff was nice and friendly The room, however, is like a dorm room. Very sparse. No closet, just hooks to hang clothes. One tiny round piece of soap. One small trash can and that was in the bathroom. One small mirror and that also was in the bathroom. Very limited “breakfast”. Didn’t see a pool. I guess you get what you pay for.
Business response:
Dear Guest, Thank you for sharing your impressions. While we’re pleased to know our team made a positive impact, we regret that the accommodations did not meet your expectations. Your observations have been noted and will be reviewed with the appropriate teams as we continuously look for ways to enhance the guest experience. Feedback like yours is essential in helping us identify areas for improvement. We appreciate your honesty and hope to provide a more satisfying stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Bluffton - Hilton Head
How is Extended Stay America Premier Suites - Bluffton - Hilton Head rated?
Extended Stay America Premier Suites - Bluffton - Hilton Head has a 4.5 star rating with 939 reviews.
When is Extended Stay America Premier Suites - Bluffton - Hilton Head open?
Extended Stay America Premier Suites - Bluffton - Hilton Head is open now. It will close tomorrow at 12:00 a.m.