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Extended Stay America Premier Suites - Bluffton - Hilton Head
- Hotels
- Bluffton, SC
About this business
Location details
108 Seagrass Station Rd., Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There are no dressers for clothes. We had a kitchenette unit with no glasses or dishes. Bathroom was nice and bed was comfortable.
Business response:
Dear Guest, Thank you for your feedback. We apologize for the inconvenience of not having dressers for clothes and the kitchenette not being fully equipped. The kitchenware of your suite is kept at the front desk to ensure cleanliness and delivered on request. We are sorry if this was not known to you. On the positive side, we are glad that the bathroom and bed met your expectations. We'll take your feedback to enhance our amenities and ensure a better stay for future guests. Please return whenever you are in the area again.... read more
Nice place
Arrived and were told our reservation was canceled. Fortunately they were able to give us another room. We were told that because we booked through a third party they could cancel our reservation at any time
Business response:
Dear Guest,Thank you for sharing your experience. We’re pleased to know a solution was found upon your arrival, though we regret the confusion and inconvenience surrounding your booking. It's understandable how frustrating this must have been, and your comments are appreciated. They help us identify where communication can be improved. We hope you’ll consider staying with us again, and we look forward to offering a more seamless visit in the future.Sincerely,Hotel Management
The property was very clean and comfortable. I wish that the breakfast was better stocked and had more items.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for appreciating our property to be clean and comfortable. However, we apologize for any inconvenience during your breakfast experience. Your feedback is valuable, and we will work diligently to ensure a consistently satisfying breakfast for all our guests. Please allow us to serve you again, and we hope you have a seamless experience on your next trip.Sincerely,Hotel Management
Loud during various times of night and early morning. Bathroom fan did not work. Bathroom had Marijuana smell that did not leave room, probably because there was no working fan. Staff very friendly. Overall ok but could be better.
Business response:
Dear Guest, We're sorry to hear that the noise was disturbing, especially during the late and early hours. We'll look into better ways to manage noise levels and improve our rooms' quietness. Regarding the cleanliness of the room and the bathroom fan issue, we apologize for the inconvenience. We'll make sure to inspect and repair the fan to prevent similar issues in the future. Our housekeeping team will also take extra steps to ensure our rooms are fresh and clean for all guests. On the positive side, we are glad to hear th... read more
Frequently asked questions about Extended Stay America Premier Suites - Bluffton - Hilton Head
How is Extended Stay America Premier Suites - Bluffton - Hilton Head rated?
Extended Stay America Premier Suites - Bluffton - Hilton Head has a 4.5 star rating with 953 reviews.
When is Extended Stay America Premier Suites - Bluffton - Hilton Head open?
Extended Stay America Premier Suites - Bluffton - Hilton Head is open now. It will close tomorrow at 12:00 a.m.