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Extended Stay America Premier Suites - Bluffton - Hilton Head
- Hotels
- Bluffton, SC
About this business
Location details
108 Seagrass Station Rd., Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bathroom was clean. I would have appreciated a full length mirror on the bathroom door or somewhere in the room. The kitchenette was very convenient.
General manager is very helpful and kind. The staff know their jobs well. I will be back.
Business response:
Dear Ralph, We appreciate you choosing Extended Stay America and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. t is always a joy to see our guests are excited about returning; we are looking forward to it. Thank you again and safe travels.Sincerely,Hotel Management
We have stayed here many times. Both for long and short stays. Exceptional service and facility. Everyone is friendly.
Was disappointed in the cleanliness of the bathroom. Hair accumulation in the corners beside the tub. One towel dirty and hair on other towels. Shower curtain dirty at the bottom looked like it never gets changed. Beds were comfortable. No coffee maker. Also no toilet paper there was 1/4 roll that’s it. This room was expensive and we expected at the very least cleanliness
Business response:
Dear Barbara, Thank you for sharing your feedback with us. We sincerely apologize for the condition of the hotel and the issues you encountered in your room. We understand that the lack of amenities and the overall state of the room are not acceptable. Your concerns will be addressed with our team to ensure we make the necessary improvements to provide our guests with clean, comfortable, and well-appointed accommodations. We appreciate your feedback, as it helps us identify areas for improvement. We hope you'll consider givi... read more
Frequently asked questions about Extended Stay America Premier Suites - Bluffton - Hilton Head
How is Extended Stay America Premier Suites - Bluffton - Hilton Head rated?
Extended Stay America Premier Suites - Bluffton - Hilton Head has a 4.5 star rating with 899 reviews.
When is Extended Stay America Premier Suites - Bluffton - Hilton Head open?
Extended Stay America Premier Suites - Bluffton - Hilton Head is open now. It will close tomorrow at 12:00 a.m.