This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Bluffton - Hilton Head
- Hotels
- Bluffton, SC
About this business
Location details
108 Seagrass Station Rd., Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A couple of issues, arrived at 6:30 to check in and no one was at front desk, waited 15 minutes and left to go have dinner. Came back and again at to wait 5 minutes or longer for someone to come out. Pillows were terrible and mattress was ok Otherwise hotel and rooms very nice, everything appeared new
Business response:
Dear Guest, Thank you for taking the time to leave us a review. We appreciate you pointing out specific items you loved and areas where we can improve. We apologize for the inconvenience you experienced during check-in. We understand how frustrating it can be to wait for someone to assist you. We will make sure to address this issue with our front desk staff to ensure that it doesn't happen again in the future. Thank you again for your feedback. We hope you will reconsider and give us an opportunity to provide you with the h... read more
Simple accommodations, clean and adequate.
Excellent stay in a good location. Highly recommend. Courteous, professional staff and comfortable, clean room.
Business response:
Dear Guest, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. We are delighted to read that you had such a wonderful experience, from our clean accommodations to your interactions with our excellent team. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit, and we're glad we could make that happen for you. Thank you for recommending us to future guests, and we hope to welcome you back soon.Sincerely,Hotel Management
College Move In The room was clean and comfortable. We all had a good night's sleep. The A/C worked very well in the heat of summer. The morning breakfast is the only thing that might not be a plus. Just a grab and go with muffins and granola bars. But the coffee was very good. If you wanted a full breakfast, you could cook you own in your room because room has a full sized fridge and a stove. I would stay here again.
.
Frequently asked questions about Extended Stay America Premier Suites - Bluffton - Hilton Head
How is Extended Stay America Premier Suites - Bluffton - Hilton Head rated?
Extended Stay America Premier Suites - Bluffton - Hilton Head has a 4.5 star rating with 899 reviews.
When is Extended Stay America Premier Suites - Bluffton - Hilton Head open?
Extended Stay America Premier Suites - Bluffton - Hilton Head is open now. It will close tomorrow at 12:00 a.m.