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Extended Stay America Premier Suites - Bluffton - Hilton Head
- Hotels
- Bluffton, SC
About this business
Location details
108 Seagrass Station Rd., Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property was nice and easy to get to. Staff was friendly and working hard to help everyone. Walls in room were a bit thin as we heard other guests in the joining rooms as they moved around. No kitchen supplies as suggested in advertising and the breakfast was more grab and go than what I had expected. Still very clean and affordable.
Business response:
Dear Russell, We are delighted you had a wonderful stay at Extended Stay America. Thank you for sharing your positive feedback with us. We greatly appreciate your kind words about our helpful front desk associates and commitment to excellence in delivering an affordable place. However, we are sorry for the inconvenience caused and will make sure that we address this and ensure that future guests have no similar issues. Thank you for choosing to stay with us. We look forward to welcoming you back again.Sincerely,Hotel Managem... read more
My wife had to clean the bathrooms, I’ll let you interpret what we think!
Business response:
Dear Luis, Thank you for taking the time to share your feedback with us. We would like to extend our sincere apologies for the oversights by our housekeeping staff during your stay. This incident does not align with the high standards we set for ourselves, and we are genuinely disappointed that this was your experience. Please know that we are fully committed to ensuring that such issues do not recur in the future, and we deeply appreciate your patience and understanding during your time with us. We would like the opportunit... read more
Grab and go breakfast didn’t show me much
This field is a bit of a time waste but ok…
Business response:
Dear Randy, Thank you very much for the fantastic rating of Extended Stay America and also for taking the time to leave us such valuable feedback. While we strive to make every stay perfect, we understand there's always room to improve. We're always looking for ways to enhance the guest experience. We hope to see you again soon for a more positive visit!Sincerely,Hotel Management
Stay of 5-14-2024 With the exception of the non-existent breakfast, the stay was fantastic. Quiet, comfortable.
Nothing overwhelmingly, good or bad about the hotel a solid location a solid stay solid value, but just your average clean new hotel
Business response:
Dear Jeffrey, We are thrilled to read you found your stay at Extended Stay America to be solid and comfortable. Providing a clean and reliable experience is our priority, and we are glad to have met your expectations. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management
Not so good - hotel did not honor the daily rate! Had different rates for each day!
Business response:
DearRichard,Thank you for being our guest. We are glad you had a pleasant stay. However, we are sorry you were disappointed with the issues mentioned. Your comments are vital, and we will discuss them with our concerned team to ensure they are aware of the guest's remarks. Our front desk team can handle such concerns and help you to improve your time. We hope your next visit to our hotel is a seamless experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Bluffton - Hilton Head
How is Extended Stay America Premier Suites - Bluffton - Hilton Head rated?
Extended Stay America Premier Suites - Bluffton - Hilton Head has a 4.1 star rating with 1,354 reviews.
When is Extended Stay America Premier Suites - Bluffton - Hilton Head open?
Extended Stay America Premier Suites - Bluffton - Hilton Head is open now. It will close tomorrow at 12:00 a.m.