Extended Stay America Premier Suites - Bluffton - Hilton Head

Janet 

on Expedia

2 months ago

Something needs to be done about this hotel. Dirty no supplies no water no utensils. Unbelievable. Such a waste of money. I wonder if the bed was clean 

Amanda 

on Expedia

2 months ago

Expedia shows coffee maker and hair dryer, etc. in rooms, but you have to ask for them at front desk. They had no coffee available for the maker so they gave me commercial sized filters and large bag of coffee. Manager told me to cut down filter and only use a little amount of coffee. Toiletries in bathroom were 2 small bars of soap and a used vial of shampoo. Dead bolt on room door did not work and there were Obvious marks on outside of door where it had been pried open in the past. Hotel had one ice maker and it didn’t wor... read more

Patricia 

on Expedia

4 months ago

Dirty. A roach walking around. Broken chair and no sheets on the bed. We don't recommend 

Diane 

on Expedia

4 months ago

May be my bad for not knowing what extended care means. No maid service unless you stay for longer than a week. The "grab n go" breakfast was cookies. it was supposed to be available at 6:30. went to lobby after 7, coffee was empty. I asked employee what time was breakfast she said 6:30. It was after 7. Seems more of a section 8 type hotel. Not that there's anything wrong with that. Hallways were not even vacuumed, didn't seem like the employees took much pride in their job. Once bitten twice shy. 

Tom 

on Expedia

4 months ago

If you’re looking for an inexpensive, far-below average property to stay, this is for you! Very small room with no drinking glasses, dishes, silverware, etc., etc. It has a stove, fridge…but no pans to cook!?! Your onsite dining/snacks are vending machines. Breakfast is coffee, prepackaged muffins, breakfast bars…that’s it! You’ll also need to request extra pillows, comforters and toilet paper as the room comes with one roll of one-ply. House-keeping is scheduled at one week, although extra amenities are available if you go ... read more

Trevor 

on Expedia

5 months ago

Don't have high expectations. Every entrance to the building had people smoking cigarettes in front of. So although the building is "smoke free" the smoke travels in and it just stinks. The front desk staff were actually nice and helpful. The rooms were for sure cleaner than most extended stays we've been too, but the hallways, elevator, and lobby we're not as clean. Internet was also very slow and the parking lot was pretty sketchy. Breakfast was nothing more than coffee and some granola bars and an apple. For the price it ... read more