Extended Stay America Premier Suites - Bluffton - Hilton Head

Bill 

on Expedia

5 months ago

Avoid at all costs The bottom of the tub was grimy, the shower stall appeared to have mold, the bottom of the desk chair hadn't been cleaned in months. The room wasn't ready until 3:30 and the desk people disappeared for over 30 minutes. Never again. The first room had a running toilet and a broken phone. No hot breakfast, 

Timothy 

on Expedia

6 months ago

A bad place in which to stay, not worth it. It's a relatively new facility and reflects that, but it's not a good place to stay. We stayed two nights. We got there late Monday, tired from driving. We were put into a room and right from the start, we were hearing noises from the room above us. Stomping feet, furniture being moved, jumping around, etc. We figured we could handle it for one night because we were so tired. Still, it was a restless night, with noises continuing way past midnight. The next day, we couldn't find an... read more

Sandra 

on Expedia

7 months ago

The room was infested with cockroaches, of course we didn’t stay and I asked for a refund, the guy at the reception was very nice and he gave it to me but they charged me twice for a mistake and was really difficult to get the second refund with the manager Raven Dinsmore, I have to call two times to the hotel to talk with the manager and send a few emails until I got it. 

cindy 

on Expedia

11 months ago

The check in was slow, the TV didn't work, calling from the room, no on would answer, have to be moved to another room, the bathroom door would get stuck on the floor