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Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd.
- Hotels
- Charlotte, NC
About this business
Location details
8405 Pineville - Matthews Rd., Charlotte, NC, 28226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
Very Good
Phenomenal I found no complaints about the property The staff, the cleanliness of the rooms.  Elvin and Diana were amazing
Good
Very Good
Comfortable The water pressure of the shower could’ve been more power and toilet wasn’t flushing rite The place was very clean and smelled fresh. I love how it had a pull out bed if I had more than 2 people in it. Bed was nice comfortable for me. One of the neighbor in the hotel had the hallway smelling good with whatever they cooked. The location was good and had food places to eat at.
Business response:
Dear Larry, Thank you for choosing Extended Stay America. It is nice knowing you were pleased here and had a good stay. However, we are sorry for not meeting some of your expectations. We'll pass your feedback on to the right person to improve it. Please return; we will surely provide you with the outstanding stay you deserve. Sincerely, Hotel Management
Met my unexpected, last minute need I was expecting a blow dryer. I haven't stayed in an extended stay hotel before, so I can understand you might bring your own if you are staying more than a night when you are passing through. The living room furniture was plastic covered and somewhat torn, so rather uncomfortable. It was a last minute stop, yet it was conveniently located, easy to reserve, clean, and with helpful employees.
Amazing Joanna was phenomenal
Business response:
Dear Naomi, Thank you for your excellent review and for mentioning Joanna's thoughtful and friendly service, which made your stay memorable. We will certainly relay your comments to our entire team. We appreciate your comments and look forward to having you stay with us again during your next visit to the city. Sincerely, Hotel Management
Very comfortable and accommodating for the week. The room which was a non-smoking room smelled heavily of smoke. The staff were exceptionally friendly and helpful. The refrigerator in my room had an extremely loud motor. I asked that it be fixed and it was taken care of immediately. I also had to extend my stay and the staff made this very easy. The room was comfortable and met my needs.
Frequently asked questions about Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd.
How is Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. rated?
Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. has a 4.1 star rating with 1,222 reviews.
When is Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. open?
Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. is open now. It will close tomorrow at 12:00 a.m.