Extended Stay America Premier Suites Charlottesville

Mark 

on Expedia

6 months ago

A very nice brand new place to stay. Front desk staff nice. room very clean, very basic, but it more than served the purpose. Would give overall 5 stars, but I have to say their internet Wi-Fi was not the best, VERY slow. Ended up using my own hot-spot. (minor problem). When in this area again I do plan on staying here. and the price was very reasonable also. 

Ann 

on Expedia

6 months ago

Clean, but some issues We arrived and the clerk was very friendly, but we went up to the room we were given keys for on the 4th floor, and opened the door to find people already there, so we quickly closed the door, went back to the front desk and they apologized and said it was awful that happened and assigned us a new room. This one was thankfully empty and clean. Asked for shampoo/ conditioner later, the clerk did not know where any were. Day of departure, the only elevator was not working. 

Bianca 

on Expedia

6 months ago

We stayed just for 1 night. The room was very clean. No concerns, love the kitchenette made it so convenient traveling with a toddler who still drinks milk! The room was spacious as well we got a double bed room. Would recommend and would stay again if ever in the area 

Joanne 

on Expedia

6 months ago

The staff was friendly and kind. The check-in process took a little bit of time as there was only one individual checking-in and the hotel was at capacity. Additionally, our second room wasn't available at 4p as expected - which was fine for us but would have been inconvenient had we not had 2 rooms. Dishes, cutlery and toiletries weren't in our rooms. We also had a problem with the TVs. Whenever we asked the front desk for something, they were very quick to help or supply what was needed (the dishes, toiletries, etc.) which... read more

donna m 

on Expedia

6 months ago

Not too bad for an old hotel 

Richard 

on Expedia

6 months ago

Staff was courteous and helpful