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Extended Stay America Premier Suites Charlottesville
- Other
- Charlottesville, VA
About this business
Location details
3400 Berkmar Drive, Charlottesville, VA, 22901, United States
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The check in staff was great. A young lady by the name of Tia checked us in. She was very friendly and helpful. She appeared to like dealing with the public. The facility was very nice. My only complaint was the breakfast that was provided. It wasn’t even a good continental breakfast.
Business response:
Dear Wally, Thank you for choosing Extended Stay America and for sharing your wonderful comments with fellow travelers. We’re glad to hear that Tia made a positive impression with her friendliness and helpfulness during check-in. We also appreciate your kind words about the facility. However, we regret that the breakfast did not meet your expectations and understand how this could have impacted your experience. Your comments have been shared with our team, and we look forward to welcoming you back for an even better stay in ... read more
Its spacious. Also clean.
Business response:
Thank you for your kind words. We strive to always make every guest to feel at home. We look forward to your next visit.
Loved the newness and cleanliness of the hotel. Highly recommend!
Business response:
Dear Mary, Thank you for taking the time to share your wonderful feedback with us. We’re delighted to hear that you loved the new look of our property and the clean environment we maintain. Our team works hard to create a welcoming and spotless environment for every guest, and it’s rewarding to know that their efforts have made a positive impression. Moreover, your recommendation means the world to us. It was a pleasure having you as our guest, and we look forward to seeing you again soon at Extended Stay America. Sincerely,... read more
The ladies at the front desk were incredibly friendly and I felt very welcome when I arrived.
Business response:
Dear Sally, Thank you for choosing Extended Stay America and for sharing your wonderful comments with fellow travelers. We’re thrilled to hear that our front desk team made you feel so welcome and provided such a friendly reception upon arrival. We take great pride in providing an exceptional stay for our guests, and it means the world to us to read your comments. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Extended stay Charlottesville The room was very clean and the staff was very friendly. I'd definitely stay here again.
Business response:
Dear Acie, We appreciate such kind words, and we thank you for your business. We are pleased our staff took care of, and we look forward to your next visit. Respectfully, Hotel Management
Good
Business response:
Dear Davon, Thank you for choosing Extended Stay America and for your kind review. We are thrilled to know that you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We appreciate your business, and we look forward to welcoming you back. Sincerely, Hotel Management
There could have been a better breakfast. Staff was friendly and attentive
Business response:
Good Afternoon John, We thank you for choosing our Extended Stay, and we treasure your business. We do apologize that our grab in go breakfast wasn't to your standard. We are happy our staff did take care of you. We look forward to your next visit. Respectfully, Hotel Management
Best place
Business response:
Dear Elizabeth, Thank you for staying with us at Extended Stay! We truly appreciate your business, and kind words. We look forward to your next visit. Respectfully, Hotel Management
It is a new property with an unusual entry in the back of the building. There are no designated spots near the entry to unload your vehicle. When we arrived all the spots near the front door were taken and we had to take a cart through the handicapped parking to our vehicle. Although they have coffee available 24/7 in the lobby you have to request a coffee maker if you want one in your room.
Business response:
Dear Kathryn, Thank you for choosing Extended Stay America and taking the time to share your feedback with us. We’re glad to hear that you enjoyed your stay at our new property. We understand that the entry layout and parking situation caused some inconvenience, and we appreciate your observations. Additionally, we note your comment regarding the in-room coffee setup. Your observations help us identify areas for improvement, and we look forward to welcoming you back for an even more seamless and enjoyable stay. Sincerely, Ho... read more
Frequently asked questions about Extended Stay America Premier Suites Charlottesville
How is Extended Stay America Premier Suites Charlottesville rated?
Extended Stay America Premier Suites Charlottesville has a 4.3 star rating with 476 reviews.
When is Extended Stay America Premier Suites Charlottesville open?
Extended Stay America Premier Suites Charlottesville is open now. It is open 24/7.