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Extended Stay America Premier Suites - Cleveland - Independence
- Hotels
- Independence, OH
About this business
Location details
6025 Jefferson Drive, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wasn’t the cleanest hotel.
I did a weekend getaway and was pleasantly surprised. My suite was nice and clean and the building smelled really great. The staff, especially Willie, were very patient and professional. Will definitely stay there again.
Business response:
Dear Guest, It is wonderful to hear your getaway exceeded expectations. Thank you, Ms. Clarke, for sharing your experience and for recognizing Willie’s professionalism—he will be glad to know he made a positive impression. We are pleased you enjoyed a comfortable and welcoming environment throughout your visit. At Extended Stay America, we strive to create relaxing stays for every guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Clean rooms
I was very surprised. A very nice well kept and great staff property.
Business response:
Dear John, It is wonderful to hear your stay exceeded expectations! We are delighted that our team and the overall upkeep of the property made such a positive impression. Your kind feedback truly means a lot and motivates us to continue providing a welcoming environment for every guest. Thank you for choosing Extended Stay America—we look forward to hosting you again soon. Sincerely, Hotel Management
The property was convenient to our college visit tour and had a lot of restaurants near by. The hotel breakfast is misleading as it is bare minimum. The bagged eggs disappears in a few minutes as well as the muffins. But atleast coffee was surprisingly ok. That’s about it for breakfast. The rooms were clean and spacious, staff was ok depending on who is it on the day. I came down to ask for shampoo and they didn’t have it. But again, the price was cheap compared to others around the area and generally it’s not much to compla... read more
Business response:
Dear Guest, Thank you for sharing your feedback. We are pleased to know that our location and the comfort of your accommodations contributed positively to your visit. At the same time, we sincerely apologize for the shortcomings you experienced, particularly regarding the morning offerings and availability of certain amenities. This is not the level of consistency we strive to provide, and your comments will be reviewed with our team for improvement. We appreciate your understanding and hope you will consider returning, givi... read more
The rooms are nice and clean. The entire property was well kept. Very nice staff as well.
Great place to stay
Business response:
Dear Guest, We are delighted to hear you had such a great stay with us. It is always rewarding to know our guests leave with a positive experience. At Extended Stay America, we are committed to providing a comfortable and welcoming environment for every visit. Thank you for taking the time to share your feedback, and we look forward to having you stay with us again soon. Sincerely, Hotel Management
staff was nice.. you get what you pay for. I stayed there for 4 hours.
Business response:
Dear Guest, Thank you for sharing your feedback following your recent visit. We appreciate your kind mention of our team and are glad their service left a positive impression during your short stay. However, we are sorry that the overall experience did not fully meet your expectations, as our goal is to provide comfortable and dependable accommodations that offer good value for every guest. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Good
Frequently asked questions about Extended Stay America Premier Suites - Cleveland - Independence
How is Extended Stay America Premier Suites - Cleveland - Independence rated?
Extended Stay America Premier Suites - Cleveland - Independence has a 3.5 star rating with 3,666 reviews.
When is Extended Stay America Premier Suites - Cleveland - Independence open?
Extended Stay America Premier Suites - Cleveland - Independence is open now. It will close tomorrow at 12:00 a.m.