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Extended Stay America Premier Suites - Cleveland - Independence
- Hotels
- Independence, OH
About this business
Location details
6025 Jefferson Drive, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
overall it was a great stay
First impression: the sloping stairs and wobbling handrail from the parking lot to the entrance are an accident waiting to happen. Pool but no hot tub (hot tub a priority after a long day of driving). No standard coffee/tea pot in room. Skimpy on amenities--shampoo but no conditioner or lotion. Tiny bathroom. Beds were comfy, but would definitely try to stay elsewhere next time.
Business response:
Dear Mary, Thank you for sharing your feedback. We apologize for the challenges you encountered, from the entry stairs to the limited in-room amenities and the absence of a hot tub. Guest safety and comfort are top priorities, and we will review your concerns about the handrail and stairway. We also appreciate your feedback on the room amenities and layout, as we strive to provide a well-rounded, relaxing experience. Your comments will help us make improvements, and we hope to have the opportunity to serve you better in the ... read more
Good quiet place
Very clean. Nice area. Close to downtown.
Business response:
Dear Allie,Thank you for your fantastic review! We are delighted to hear that you enjoyed the cleanliness of our hotel and our convenient location near downtown. Your feedback means a lot to us, and we look forward to welcoming you back to Extended Stay America for another great stay!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Cleveland - Independence
How is Extended Stay America Premier Suites - Cleveland - Independence rated?
Extended Stay America Premier Suites - Cleveland - Independence has a 3.5 star rating with 3,614 reviews.
When is Extended Stay America Premier Suites - Cleveland - Independence open?
Extended Stay America Premier Suites - Cleveland - Independence is open now. It will close tomorrow at 12:00 a.m.