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Extended Stay America Premier Suites - Cleveland - Independence
- Hotels
- Independence, OH
About this business
Location details
6025 Jefferson Drive, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay was a good one
Business response:
Dear Ginger, Thank you for your kind words! We are delighted to hear that you had a pleasant stay at Extended Stay America. We look forward to welcoming you back on your next visit.Sincerely,Hotel Management
We were traveling for a Gaurdians game. Was able to get right in to check in and agter the game. The little grab and go breakfest was great for our family. Definitely will stay again.
Business response:
Thank you for your feedback
Someone left a large box of condoms on a drawer that was not noticed when the room was cleaned.
Business response:
Dear Guest, Thank you for bringing this to our attention. We strive for a clean and welcoming environment for all our guests. Your feedback is valuable, and we will address this with our housekeeping team to ensure thorough inspections in the future. We appreciate your understanding and hope to provide a more positive experience during your next stay.Sincerely,Hotel Management
Great suite for a room price.
Business response:
Thank you for your feedback
Stained carpets, scuffed up doors & walls. But overall a good stay. Just needs a little more attention to cleaning of rooms, had clumps of dirt/dust on air conditioner and on lights in room.
Business response:
Thank you for your feedback
Dirty pool and minimal breakfast were dispointing. Rooms are nice and clean.
Business response:
Thank you for your feedback
Did the job We can't say much since we were only there to sleep one night. It was clean, friendly staff, semi-comfortable bed, and really quiet. Except we were set up next to the elevator so that was the only downside.
Business response:
Dear Michael, Thank you for sharing your experience. We're glad to hear the cleanliness and staff met your expectations during your brief stay at Extended Stay America. We apologize for any inconvenience caused by the proximity to the elevator. We appreciate your feedback and hope to provide a more comfortable experience in the future.Sincerely,Hotel Management
Business response:
Thank you for your feedback
Appeared nice and was spacious. Unfortunately, the floor was filthy. Our feet got black (after a few minutes of walking around in bare feet). The sink near the bathroom was VERY SLOW to drain, the toilet seat was completely cracked all the way across, and the phone in the room didn’t work so you couldn’t call the front desk. That was all tolerable but the stench that came from the air conditioning unit was atrocious. Any time we returned to the room, it smelled like something died in the vents. It took a while to become nose... read more
Business response:
Dear MICHAEL, Thank you for sharing your thoughts with us. We're glad you found the room spacious and appreciated our convenient location. We regret any discomfort you experienced with the room's condition and amenities. Your feedback is valuable and will be reviewed to help us improve our guest experience. We're pleased to hear Willie was kind and attentive during your stay. We hope you'll reconsider staying with us in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Cleveland - Independence
How is Extended Stay America Premier Suites - Cleveland - Independence rated?
Extended Stay America Premier Suites - Cleveland - Independence has a 3.5 star rating with 3,638 reviews.
When is Extended Stay America Premier Suites - Cleveland - Independence open?
Extended Stay America Premier Suites - Cleveland - Independence is open now. It will close tomorrow at 12:00 a.m.