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Extended Stay America Premier Suites - Cleveland - Independence
- Hotels
- Independence, OH
About this business
Location details
6025 Jefferson Drive, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stayed here two years ago. Looks the same but it appears that there is new management or ownership. You have to ask for a hairdryer. Simple repairs seem to be postponed. The breakfast is reduced to some cereal bars and some prepackaged eggs with nothing else to turn them into a meal. Next time I may look for a different place
Business response:
Dear Mircea, Thank you for sharing your observations. We’re glad you returned, and we appreciate your feedback on the changes you’ve noticed. We aim to continuously improve and are reviewing your comments about amenities and breakfast options. We hope you’ll consider staying with us again in the future as we work on enhancing our services and guest experience.Sincerely,Hotel Management
Well they were supposed to take the deposit off at the time of check out and it’s still not been removed and I was charged twice for the room but I think I got the one removed
Business response:
Dear Charlie, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Breakfast options are quite limited. Since I have a short stay it’s fine.
Business response:
Dear Venkata,We appreciate you for being a guest at Extended Stay America and leaving your valuable comments. We know how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team, as we are always grateful to hear how we can improve a guest's experience. Thank you again for your feedback, and we look forward to welcoming you back soon.Sincerely,Hot... read more
They should give more towels, coffee maker, toast maker and other kitchen amenities to our room.
Business response:
Dear Vidhyacharan, Thank you for sharing your feedback about Extended Stay America. We appreciate your suggestions regarding additional amenities in the room. While we provide the basics, we strive to enhance our guests' comfort and will consider your input for future improvements. We hope you enjoyed your stay overall and look forward to welcoming you back.Sincerely,Hotel Management
Business response:
Thank you for your feedback
Had a good stay here, and was close to many of the area attractions. Breakfast was disappointing. I would hardly even call it a snack bar, because there was hardly anything available. But otherwise a very comfortable stay.
Business response:
Thank you for your feedback
Amazing stay. Will stay here again in a heartbeat.
Business response:
Dear Joshua, Thank you for your kind words about Extended Stay America. We're thrilled to hear you had a fantastic stay and are looking forward to returning. It's always rewarding to know our guests are satisfied. We look forward to welcoming you back for another great experience soon.Sincerely,Hotel Management
La chambre est munie dune cuisine complète ! Jaurais aimé un peu plus de variété su dejeuner, mais il y avait du bon café !
Business response:
Thank you for your feedback
Frequently asked questions about Extended Stay America Premier Suites - Cleveland - Independence
How is Extended Stay America Premier Suites - Cleveland - Independence rated?
Extended Stay America Premier Suites - Cleveland - Independence has a 3.5 star rating with 3,638 reviews.
When is Extended Stay America Premier Suites - Cleveland - Independence open?
Extended Stay America Premier Suites - Cleveland - Independence is open now. It will close tomorrow at 12:00 a.m.