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Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams
- Hotels
- Colonial Heights, VA
About this business
Location details
441 Charles H. Dimmock Pkwy., Colonial Heights, VA, 23834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything
The only think I'd liked to have have was better breakfast.
Business response:
Dear Guest, Thank you for your feedback. We are glad to hear you enjoyed your stay overall. Please know that we offer a grab-and-go breakfast for added convenience for guests on the move, and we appreciate your suggestion for additional options. Your comments will be shared with our team. We value your input and hope to welcome you back to Extended Stay America again in the future. Sincerely, Hotel Management
The staff was amazing and very helpful with our particular situation.
The vending machines were not working and the front desk manager went out of her way to get me a bottle of OJ. So appreciated!!!
Business response:
Dear Guest, We are delighted to hear that our front desk staff went above and beyond to assist you when the vending machines were unavailable. Providing thoughtful and accommodating service is something our team strives for each day, and we are happy this moment made a positive impression on your stay. Your kind recognition will certainly be shared with the team. We truly appreciate your feedback and look forward to welcoming you to Extended Stay America again. Sincerely, Hotel Management
I saw more than one woman hair I don’t know why, I couldn’t find any water at the room even though it could be extra charge
Business response:
Dear Guest, Thank you for sharing your observations with us. We sincerely apologize that expectations around houskeeping detail and in-room offerings did not fully align with your expectations. We want each guest to leave with a favorable impression, and we are sorry these matters detracted from a fulfilling visit. Please know your comments will be reviewed carefully with our housekeeping and guest service teams as we continue reinforcing the standards and seeking ways to refine the overall guest experience. We truly appreci... read more
Great for a quick stay
Business response:
Dear Guest, Thank you for your feedback about Extended Stay America. We are pleased to hear the property was a convenient choice for your visit and that your stay met your needs. Your comments are truly appreciated, and we hope to welcome you back soon. Sincerely, Hotel Management
The check in was smooth. The room was spacious and clean. Could not hear others while in the room so that was great.
Clean room and super helpful and friendly staff!!
The room was immaculate and very spacious. Location is next to restaurants and felt safe.
Business response:
Dear Guest, We are delighted to hear you found the room immaculate and spacious, and that the location added to your comfort and sense of safety. It is always great to know our guests enjoy both the surroundings and the stay itself. We truly appreciate your support and look forward to welcoming you to Extended Stay America again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams
How is Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams rated?
Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams has a 4 star rating with 539 reviews.
When is Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams open?
Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams is open now. It will close tomorrow at 12:00 a.m.