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Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams
- Hotels
- Colonial Heights, VA
About this business
Location details
441 Charles H. Dimmock Pkwy., Colonial Heights, VA, 23834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The desk staff upon check in was very friendly. Really made you feel welcomed.
The staff was very friendly and helpful. I like that they had a refillable water station and ice machine in the lobby. I wasn’t too keen on the breakfast provided but it’s okay for it not being a hot breakfast option.
Business response:
Dear Ashley, Thank you for the fantastic rating and for posting your generous review. Our staff is committed to providing excellent service and will be happy to know their efforts helped make your stay great. We are glad you appreciated the refillable water station and ice machine in the lobby. However, we are sorry if our breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. We appreciate... read more
Nice and clean hotel.
The people here were so friendly, and the hotel in great condition, with ample parking and a fairly quiet atmosphere. We accidentally went to another hotel just around the corner before finding this one where we had a reservation, and we're so grateful that it wasn't at the other major chain hotel which was loud, dirty, and had insufficient parking.
Business response:
Dear BradyvDecker, Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites.We look forward to welcoming you back soon!Sincerely,Hotel Management
Demetrius was polite and hospitable. The general area was quiet however the front desk was mostly unattended. If I needed to speak with someone no one was around. The AC unit in the room was noisy and the floor was very waxy and slick. Also, the shower door wouldn't close.
Business response:
Dear MICHELLE, Thank you for taking the time to share your feedback about your recent visit. We are glad you enjoyed your stay overall, but we understand that there were some areas where we fell short of your expectations. We apologize for the inconvenience caused. Please be assured that we take your concerns seriously and will address them with the appropriate parties. Thank you for bringing this to our attention. We strive to provide the best possible service for our valued guests and hope you will revisit for the flawless... read more
Frequently asked questions about Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams
How is Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams rated?
Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams has a 4.5 star rating with 324 reviews.
When is Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams open?
Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams is open now. It will close tomorrow at 12:00 a.m.