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Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams
- Hotels
- Colonial Heights, VA
About this business
Location details
441 Charles H. Dimmock Pkwy., Colonial Heights, VA, 23834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was great
Business response:
Dear Ben, Thank you for sharing your positive feedback about your stay at Extended Stay America. We are thrilled to hear that you enjoyed your visit with us and that our team was able to provide you with a memorable experience. It was our pleasure to host you, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Demetrius was very professional, helpful and courteous on our check-in. We enjoyed our stay and will be return in a few weeks.
Stayed here overnight for a concert close by. Front desk staff was very nice. Room was clean and as expected. The bathroom was an issue. The floor of the shower had hair on it and the faucet was broken. The water pressure was nearly non existent. Other than that, the rest of the room was fine.
Business response:
Hello Bonnie, We appreciated your business and thank you for taking the time to give us our review and noted on the bathroom. Our maintenance's team will definitely take care of it. We hope you come through again in the near future. Thank you!
Our experience was excellent start to finish. We were checked in by Demetrious who was efficient and friendly and very kind to our pets. It is an excellent property if you are traveling with a pet. The walking area is convenient and accessible which is important. The room was sparkling clean and comfortable.
Business response:
Dear Linda, It is a pleasure to read your fantastic review about Extended Stay America. We are pleased we could make you and your companion most comfortable during your stay and are thrilled that you found our hotel exceptionally clean. We work hard to deliver an exceptional experience for all our guests, even the four-legged ones, so we celebrate reviews like yours. Thank you again; we look forward to welcoming you back on your next visit.Sincerely,Hotel Management
I love this hotel because the staff is friendly and the room is very clean and ready. The stores are very close by where you can just walk to.
Business response:
Hello Shane, Thank you very much for taking the time to give us your review. It’s great to hear you received friendly service from the staff and hope you stay with us again in the near future.
Pretty darn sweet! This stay was very nice, our room was a good fit, I enjoyed all the shelves, hangers and cabinets. Our bathroom was clean. I did need 2 more wash clothes as there were 4 of us staying. Cons: As I picked up a toy from the floor I could small dog. The heat /cool was difficult to get a comfortable setting and the room had a few ants crawling around the countertops.
Business response:
Dear Jessica, Thank you for reviewing our hotel, Extended Stay America. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Your remarks are shared with our concerned team, as we want our guests to have a perfect hotel experience while with us. Considering positive highlights, please return, and we welcome you for another good experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams
How is Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams rated?
Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams has a 4.5 star rating with 308 reviews.
When is Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams open?
Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams is open now. It will close tomorrow at 12:00 a.m.