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Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
- Hotels
- Fort Lauderdale, FL
About this business
Location details
1450 SE 17th St., Fort Lauderdale, FL, 33316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property's furnishings and overall appearance is old and tired. The rooms are darkly furnished. Great for an overnight stay, but would not feel comfortable for any length of time. The airport pickup is fairly non existent. The day we arrived it stopped at 2:30 in the afternoon. On the other hand, the staff is very friendly and helpful.
Business response:
Sue, thank you for being our guest. Although you appreciated our friendly staff, we are sorry the condition of our property let you down. We have taken notes of your observations and will share it with our Brand leaders. In the meantime, our Housekeeping and Engineering staff are committed to keeping our facilities clean, fresh, and up to date throughout our hotel. We look forward to having you visit again so we can provide you with a better experience. Sincerely, Hotel Management
This property is wonderfully and it is in a nice area
Business response:
Thank you for the very nice review of Extended Stay America. We are pleased to know how impressed you were with our hotel and its location. We loved having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
My experience Ants in bathroom, baby roaches in bedroom, possible leak in bathroom when showering. Service was great, the ladies at the front desk were very friendly and helpful.
Business response:
Thank you for evaluating your recent stay with us. Although you liked our friendly front desk staff, we apologize for the issues you encountered in your bathroom and for the insects in your suite. Our pest control provider has serviced the hotel, and we are working with our maintenance team to ensure procedures are being followed to prevent such issues in the future. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Updates needed Service was great - Refrigerator door was rusty and beds uncomfortable
Business response:
Tina, thank you for your review. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our great service. However, we apologize for the issues you faced in your room. We will follow up on your concerns to ensure we are well poised to serve our future guests. Thank you once again, and we would appreciate you giving us another opportunity to serve you with a much better stay. Sincerely, Hotel Management
Noticed some bugs in the room, may need exterminating
Business response:
James, thank you for the feedback regarding your stay in our hotel. We are sorry for the insects you encountered in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We regret the frustrations you experienced and appreciate your patience. We hope you will accept our apologies and consider staying with us again. Sincerely, Hotel Management
This hotel, as stated in the name, is intended for extended stays, not for 1-2 night stays as it lacks many of the conveniences expected for travelers. Very limited toiletries provided. You can get a coffee pot for your room, but you have to request it and there is no in room coffee or tea provided. There is no ice machine on site. Overheard front desk staff tell another patron to walk to one of the nearby restaurants and ask for ice. Lobby space is very small and lacks privacy for check in. Free ”breakfast” is served in thi... read more
Business response:
Thank you for being our guest. We are sorry you were unhappy with our kitchenware policy and regret the inconvenience caused. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Also, we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. We hope to have another opp... read more
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
How is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port rated?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port has a 4.3 star rating with 2,130 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port open?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port is open now. It will close tomorrow at 12:00 a.m.