Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

Business response:

Thank you for choosing Extended Stay America. We are pleased everything went great for you during your visit and that our wonderful location made it even better. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We hope to see you again soon. Sincerely, Hotel Management 

Business response:

It is nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay. Sincerely, Hotel Management 

Business response:

Thank you for your review. Although you liked our clean property, we are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We will also share your feedback regarding the water pressure with the concerned team so that corrective actions can be taken. We hope you will consider a second visit. Sincerely, Hotel Management 

Business response:

Thank you for the five-star review of Extended Stay America. We are thrilled to read about your fantastic stay and how much you enjoyed your apartment-style room and the great service delivered by our associates. We will be sure to share your kind compliments with Marlene. Thank you again, we look forward to welcoming you back on your next visit. Sincerely, Hotel Management 

Business response:

Bryon, thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our excellent location. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

It was our pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review. It is great knowing you enjoyed your stay and that you loved our ideal location, as well as our courteous associates! Thanks once more for the recommendation, and we look forward to seeing you again whenever your travels bring you this way! Sincerely, Hotel Management