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Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
- Hotels
- Fort Lauderdale, FL
About this business
Location details
1450 SE 17th St., Fort Lauderdale, FL, 33316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room really cold poor temperature control did not to make it warm
Business response:
Thank you so much for sharing your review of your stay with us. We were glad to read that you enjoyed your time with us, except for the air conditioning issues you had in your room. We're sincerely sorry for this inconvenience. Our engineering staff has serviced the unit in the room that you occupied so that future guests do not encounter the same problem. Thank you again for taking the time to give us your feedback. We hope to have you visit us again. Sincerely, Hotel Management
Perfectly clean and lovely , helpful staff. The property is tired though and could do with updating. The shuttle bus finished at 5pm so I had to pay $20 for a taxi from the airport, disappointing.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to read you liked our refreshing accommodation and liked the service provided by our staff. However, we regret the inconvenience caused by the shuttle service. We hope you will visit us again. Sincerely, Hotel Management
The staff were really friendly but the showers were awful. Hard to use.. some tricky system that makes you feel like you are winding the shower controls right off. Staff said they get people having issues with them all the time. She actually came to room to help make it work. Then it was really no pressure and cool water . The water dripped all the time. Location was convenient. It’s not bad for a one night stay before a cruise.
Business response:
Cameron, thank you for being our guest. Although you found our location ideal for your needs and liked the service provided by our courteous associates, we are sorry for the issues you had with the shower. We have alerted our maintenance team about it, and they are fixing it immediately. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Bra beliggenhet! Hotellet er slitt, har tepper på gulvene og det er lov å ha med kjæledyr. Frokosten består av instant havregrøt og barer pluss kaffe eller te. Det er kjøkken på rommet, men du må få tallerkener, glass, bestikk ol. i resepsjonen. Beliggenheten er topp med bla gratis "trikk" til stranden fra hovedgaten rett utenfor hotellet.
There were bugs in the room, the Direct TV went off when it rained and I didn’t know that they don’t provide housekeeping services. The staff was very nice.
Business response:
Lenny, thank you for being our guest. We regret the inconvenience you had due to the tv and are sorry for the cleanliness issue you had in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent any future issues. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. We regret if our front desk staff did not communicate this to you at the time of arrival... read more
Our room looked a little runned down but the hotel was walking distance to the Port.
Business response:
Thank you for sharing your comments online. It is a delight to know you that you found our location convenient for your travel plans which made your stay worthwhile. However, we regret you were not happy with the condition of our property. Thank you once more for staying at Extended Stay America, and we hope to see you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
How is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port rated?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port has a 4.3 star rating with 2,130 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port open?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port is open now. It will close tomorrow at 12:00 a.m.