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Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
- Hotels
- Fort Lauderdale, FL
About this business
Location details
1450 SE 17th St., Fort Lauderdale, FL, 33316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn't like the fact that they don't clean the rooms at all unless you stay with them over 8 days. For the money I was paying I would've hoped they would've at least taken out garbage and bring us fresh towels and soap.
Business response:
Judy, thank you for your recent visit to our hotel and for your review. We would like to let you know our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, and we regret your disappointment with this policy. Meanwhile, it does take away from the fact that our team was not diligent. We will address your concerns and hope to have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management
Location, location, location! Nice staff, too. Quiet and peaceful place to stay. Recently installed new televisions in all the rooms
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Excellent services and great location within the port.
Business response:
Thank you for reviewing Extended Stay America. We are glad you were able to stay here and take advantage of all that our area has to offer. It was great to read that our hotel was just right for your needs. We appreciate your feedback and look forward to accommodating you in the future. Sincerely, Hotel Management
fair
Location, price, and customer service were outstanding.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you found us to be a good value and that you were impressed with our courteous associates as well as with our ideal location. We appreciate your business and look forward to welcoming you back in the future. Sincerely, Hotel Management
Bij het inchecken hielp de dame tegelijk ook anderen. Dame op zich als bezig was met je was vriendelijk. Onze airco deed het niet. Zelf iemand van housekeeping langsgeweest maar kon niet opgelost worden. Er werd ons een ander hotel aangeboden en/of gedeeltelijk korting aangeboden waar wij voor kozen want wij waren met nog een gezin. En de keuze voor dit hotel was omdat we dicht bij port everglades wilden zijn. Dame zei dat ze een mail heeft gestuurd naar Expedia en dat er een refund zou zijn en Expedia zou dan dat geld stort... read more
Business response:
Thank you for sharing your experience. We are sorry the air conditioning in your room was not working and regret our associates were unable to fix the issue. Please rest assured, your feedback has been shared with the maintenance team to review and rectify this problem immediately. Regarding the refund, we recommend that you contact the third-party website directly for assistance. Thanks again, and we hope to have an opportunity of welcoming you back in the future for a much better experience. Sincerely, Hotel Management
Everything was excellent! The best location, everything is near.
Business response:
Thank you for the awesome review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
TV and phone were not working? Glad I did not need to call 911!
Business response:
Cynthia, thank you for reviewing your stay. We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
How is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port rated?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port has a 4.3 star rating with 2,130 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port open?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port is open now. It will close tomorrow at 12:00 a.m.