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Extended Stay America Premier Suites - Greenville - Spartanburg - I-85
- Hotels
- Duncan, SC
About this business
Location details
165 Deacon Tiller Ct, Duncan, SC, 29334, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Booked our room online, was told to check in at the front desk when we arrived. It was past midnight but the booking information stated there was 24 hour service at the front desk to check us in. When we arrived, the doors to the lobby were locked and required a key card to get in. We tried calling multiple times and no one answered. Finally, a guest walking out held the door open for us and we were able to walk into the lobby. We waited at the front desk for over 45 minutes, not a person in sight. I was worried one of the w... read more
Business response:
Dear Madison, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Greenville - Spartanburg - I-85
How is Extended Stay America Premier Suites - Greenville - Spartanburg - I-85 rated?
Extended Stay America Premier Suites - Greenville - Spartanburg - I-85 has a 4.3 star rating with 357 reviews.
When is Extended Stay America Premier Suites - Greenville - Spartanburg - I-85 open?
Extended Stay America Premier Suites - Greenville - Spartanburg - I-85 is open now. It will close tomorrow at 12:00 a.m.