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1619 Spring Port Dr, Harrisonburg, VA, 22801, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
It was exemplary
Business response:
Dear Hector,Thank you so much for your fantastic review! We are thrilled to hear that you had a perfect stay with us and that our team was able to make your experience memorable. Providing exceptional service and a comfortable stay is what we strive for, and your kind words mean the world to us.We truly appreciate your support and look forward to welcoming you back for another wonderful stay in the future. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know!Best regar... read more
HVAC noisy
Business response:
Thank you for sharing your feedback. We sincerely apologize for the noise issue you experienced with the HVAC system during your stay. Providing a comfortable and restful environment is our priority, and we regret that we fell short in this instance.Please know that we have addressed this concern with our maintenance team to ensure it is resolved promptly. Your feedback is invaluable in helping us improve, and we truly appreciate you bringing this to our attention.We hope to have the opportunity to welcome you back for a muc... read more
Love it💗
Business response:
Dear Carla, Thank you for your wonderful 5-star review! We’re delighted to hear that you had a fantastic stay with us. Providing exceptional service and a memorable experience is always our top priority, and it’s truly rewarding to know that we met your expectations.Your kind words motivate our team to continue delivering outstanding hospitality. We look forward to welcoming you back for another exceptional stay in the future!Best regards,
Great place. Staff was very friendly room was clean and comfortable
Business response:
Dear Guest, It's wonderful to hear that our efforts to provide a fresh and spotless environment made a positive impact on your stay. We believe a clean space contributes to a comfortable and enjoyable experience for our guests. Your feedback is a fantastic encouragement for all of us here at Extended Stay America, and we can't wait to exceed your expectations once more on your next visit. See you soon!Sincerely,Hotel Management
Business response:
Dear Stephanie, Thank you for your wonderful 10-star review! We’re delighted to hear that you had a fantastic stay with us. Providing exceptional service and a memorable experience is always our top priority, and it’s truly rewarding to know that we met your expectations.Your kind words motivate our team to continue delivering outstanding hospitality. We look forward to welcoming you back for another exceptional stay in the future!Best regards,
Business response:
Thank you for taking the time to share your feedback. We truly appreciate your honest review and are glad to hear that certain aspects of your stay met your expectations. However, we also recognize that there were areas where we fell short.Your comments are invaluable in helping us improve, and we would love to learn more about how we can enhance our guest experience. Please feel free to reach out to us directly at [hotel contact information], as we would appreciate the opportunity to address your concerns.We hope to welcome... read more
Nice hotel with all the basics. Nice facility. Shannon at desk was excellent. Room comfortable. Bathroom, commode, could have been cleaner. Hallways, stairwell not so clean, but ok v onsidering so many contractors in and out, understandable.
Business response:
Dear Allen, Thank you for choosing Extended Stay America and for taking the time to share your experience. It is great to hear that you enjoyed the comfort of your guest room and received excellent service from Shannon. We appreciate your understanding regarding the shared spaces and are always working to maintain a welcoming environment for all guests. Your feedback helps us identify areas where we can improve, and we hope to provide you with an even better stay the next time you visit.Sincerely,Hotel Management
Business response:
Dear Laura, Thank you for your wonderful 5-star review! We’re delighted to hear that you had a fantastic stay with us. Providing exceptional service and a memorable experience is always our top priority, and it’s truly rewarding to know that we met your expectations.Your kind words motivate our team to continue delivering outstanding hospitality. We look forward to welcoming you back for another exceptional stay in the future!Best regards,
Extended Stay America Premier Suites Harrisonburg has a 4.6 star rating with 571 reviews.
Extended Stay America Premier Suites Harrisonburg is open now. It will close tomorrow at 12:00 a.m.