Extended Stay America Premier Suites Harrisonburg

Business response:

Dear Matt, We truly appreciate you sharing your experience at Extended Stay America! It is wonderful to know that our accommodations met your expectations as well as provided a smooth and pleasant stop during your travels. Creating a setting that feels easy and comfortable for families is something we care deeply about, and we're glad that came through during your visit. It was lovely hosting you all. We eagerly await your future journeys. See you soon! Sincerely, Hotel Management 

Business response:

Dear Robin, Thank you for taking the time to share your experience. We’re delighted to hear that you found your room spacious and clean. Our team works hard to ensure a comfortable and welcoming environment for every guest. However, we are sorry for any disappointment you may have had with the breakfast. While we aim to provide a satisfying start to the day, we understand there’s always room to improve, and your comments will help guide our efforts. We hope to welcome you back again soon for an even better time with Extended... read more

Business response:

Thank you so much for your perfect rating! We're thrilled to see you had a great stay with us, even if you didn’t leave a comment. Your support means a lot to our team, and we hope to welcome you back again soon. 

Business response:

Thank you for taking the time to leave us a rating and review. We’re glad to hear that your stay was generally a positive one. If there’s anything specific we could improve to turn an “okay” stay into an exceptional one, we’d love to hear your feedback. 

Business response:

Thank you so much for your kind words! We're thrilled to hear that Charlie made such a positive impression during your check-in experience. We’re proud to have team members like him who go above and beyond to make our guests feel welcome. We’ll be sure to pass along your compliments to Charlie—it will mean a lot to him. We look forward to welcoming you back soon! 

Business response:

Thank you for the 10/10 rating! We're so glad you had a good stay and hope to see you again soon! 

Business response:

Thank you for rating your stay with us! We're glad to see you had a positive experience overall. If there’s anything we can do to make your next visit even better, we’d love to hear your suggestions. We hope to welcome you back again soon! 

Business response:

Thank you for the perfect score! We’re delighted to know you enjoyed your stay with us. Your support means a lot, and we look forward to welcoming you back soon! 

Business response:

Thank you for the perfect score! We’re delighted to know you enjoyed your stay with us. Your support means a lot, and we look forward to welcoming you back soon!