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1619 Spring Port Dr, Harrisonburg, VA, 22801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
停车方便,离downtown近
Business response:
Dear Qing, We appreciate you taking the time to share your thoughts about your stay at Extended Stay America. We're glad to hear that you found our location convenient and appreciated the parking accessibility! If you ever visit again, we’d love to welcome you back and ensure another comfortable stay. Thank you for choosing us! Sincerely, Hotel Management
NA
Business response:
Thank you for the perfect score! We really appreciate your support and hope to see you again soon.
This was fine for one night. I was disappointed to find hair in the shower, and a lot of crumbs near the bed. The breakfast felt kinda like a scammy upgrade - it was granola bars and oranges mainly… a few other things but not your typical hotel breakfast. Set me up to be hungry on a long day of driving. Slept fine, the bed was clean. The elevator smelled vaguely fishy after being mopped, and was constantly sticky… so yeah totally fine for a night but the photos had me thinking it was much nicer lol. The staff was nice though... read more
Business response:
Dear Julia, Thank you for sharing your experience with us. We appreciate your feedback, as it helps us improve and provide a better stay for all our guests. We sincerely apologize for the cleanliness issues you encountered in your room and the condition of the elevator. Our housekeeping team strives to maintain high standards, and we regret that we fell short of your expectations during your visit. Please know that we are addressing these concerns to ensure a more comfortable experience for future guests. Regarding breakfast... read more
Cleaners doesn’t come often to change the towels or clean your room . I have requested cleaning service two times every day . But got ignored . Before I left the hotel I asked why the cleaning service did not come, and they told me that they will come out on Friday . But the room is perfect to stay. Please don’t ignore customers request Thank you
Business response:
Dear Abbosbek, Thank you for sharing your experience with us. While we’re pleased to hear that you found your room perfect for your stay, we sincerely regret the inconvenience caused by the cleaning service. Guest requests are incredibly important to us, and we are disappointed that we did not meet your expectations in this regard. We apologize for the lack of timely housekeeping and any frustration it may have caused. Your feedback is valuable, and we will address this to ensure our service is more responsive to guests' nee... read more
Business response:
Thank you for the perfect rating! We're so glad you enjoyed your stay and hope to welcome you back again soon.
My room was clean and comfortable. My stay was also quiet.
Business response:
Dear David, Thank you for your kind words! We’re delighted to hear that you had a clean, comfortable, and peaceful stay with us. Providing a relaxing environment for our guests is always our top priority, and we’re pleased to have met your expectations. We appreciate your feedback and look forward to welcoming you back for another enjoyable visit to Extended Stay America in the future! Sincerely, Hotel Management
Friendly staff and very nice dog-friendly rooms.
Business response:
Thank you for the 10/10 rating! We're so happy to hear you enjoyed our friendly team and dog-friendly rooms. We love welcoming our four-legged guests just as much as their humans. Hope to see you again soon!
Nice snd clean, comfortable beds. If you need accessible room for wheelchair make sure you call them and clarify what the room has.
Business response:
Dear Ildiko, We are glad you found the space clean and the beds comfortable at Extended Stay America. We want every guest to feel at ease, and your note about accessible accommodations is essential. Reaching out ahead of time does help ensure the right setup. Thank you for your thoughtful feedback. We look forward to welcoming you back for another enjoyable stay. Sincerely, Hotel Management
Extended Stay America Premier Suites Harrisonburg has a 4.3 star rating with 863 reviews.
Extended Stay America Premier Suites Harrisonburg is open now. It will close tomorrow at 12:00 a.m.