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Extended Stay America Premier Suites Harrisonburg
- Hotels
- Harrisonburg, VA
About this business
Location details
1619 Spring Port Dr, Harrisonburg, VA, 22801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was so looking forward to a hot shower. No hot water. They did offer to move me, but I was already settled in with all my stuff. Turned on the fan and immediately had an allergy attack. AC filters had not been cleaned in months. Did it myself. Dusted the top of the headboard, too. Dropped my phone and had to move the chair, ewww, a toenail, food and a bug underneath. Breakfast was lame, some breakfast bars, yogurt, and oatmeal. The bathroom was clean, the bed was comfy and the linens were nice.
Business response:
Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,
Business response:
Thank you for taking the time to complete our guest review. We are so glad to hear you enjoyed your stay with us. We look forward to seeing you again
Liked how spacious the room was. Clean, newly painted/upgraded, quiet. However they did not hook up the bathroom fan. There were switches but the fan didn't work in room 122.
Business response:
Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,
Was great!
Business response:
Thank you for taking the time to complete our guest review. We are so glad to hear you enjoyed your stay with us. We look forward to seeing you again
Everything was top notch. 1st time at ESA. Will definitely look for that brand on future trips.
Business response:
Dear Ed, Thank you for your fantastic feedback! We’re delighted to hear that your first experience at Extended Stay America was top-notch. It’s wonderful to know that you’ll be looking for our brand on future trips. Our team works hard to ensure every guest has a great stay, and we’re thrilled that we met your expectations. We look forward to welcoming you back to Extended Stay America and continuing to provide excellent service during your future travels. Sincerely,Hotel Management
Brand new
Business response:
Thank you for taking the time to complete our review. We appreciate your feedback and are glad to hear you enjoyed your stay.
Good room rate. Room was clean. Comfortable beds. Having refrigerator and microwave in room. Would like to have had a coffee maker in room.
Business response:
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Extended Stay America Premier Suites in Harrisonburg, VA. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Seems like a nice concept, but very bare bones and staffed by lazy young people
Business response:
Dear Robert, We are sorry you encountered issues during your stay. It is very unusual for our front desk team to be unresponsive to a guest's needs when made aware of an issue, and typically, our housekeeping and maintenance staff work hard to deliver outstanding service. Therefore, we sincerely apologize for this not being the case during your recent stay. We have shared your feedback with our associates and will use this as an opportunity to improve our service delivery. Thank you for sharing your feedback; we hope you wil... read more
Business response:
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Extended Stay America Premier Suites in Harrisonburg, VA. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Frequently asked questions about Extended Stay America Premier Suites Harrisonburg
How is Extended Stay America Premier Suites Harrisonburg rated?
Extended Stay America Premier Suites Harrisonburg has a 4.6 star rating with 377 reviews.
When is Extended Stay America Premier Suites Harrisonburg open?
Extended Stay America Premier Suites Harrisonburg is open now. It will close tomorrow at 12:00 a.m.