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1619 Spring Port Dr, Harrisonburg, VA, 22801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Bare bones hotel. Helpful desk staff which is good since one has to ask them for everything, from hair dryer to coffee mugs. Breakfast was all prepackaged, coffee barely warm with a note about the temperature. Shower was hotter than the coffee! Husband said the noise from upstairs was very loud and disturbed him.
Business response:
Dear Stephen,Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We were sorry to read you and your husband had several issues during your stay, and we are grateful for your patience. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way.Sincerely,Hotel Management
I like the cleanness of the room and property. Staff were helpful and responsive!!
Business response:
Dear Guest, Thank you for your excellent review of your recent stay at Extended Stay America! We are thrilled that you enjoyed your time with us and that our staff was helpful and welcoming. We are delighted to know that you find our property and accommodations to be tidy. We appreciate your loyalty and look forward to welcoming you back for another fantastic stay in the future. Thank you for choosing to stay with us!Sincerely,
Business response:
Dear Guest, Thank you for your excellent review of your recent stay at Extended Stay America! We are thrilled that you enjoyed your stay with us. We appreciate your loyalty and look forward to welcoming you back for another fantastic stay in the future. Thank you for choosing to stay with us!Sincerely,
Property was very nice and looked new. The walls are very thin so you hear everything. Even the bathroom walls are thin so running the water sounds like a train coming through. Other than that very nice.
Business response:
Thank you for taking the time to complete our survey. We appreciate your feedback and are glad to hear you enjoyed your stay. We do apologize for the noise during your stay.
Business response:
Thank you for your heartwarming words; we sincerely appreciate the wonderful review! We will enjoy sharing your compliments with the rest of our team. It will surely put a smile on their faces! We look forward to your next stay at Extended Stay America. Thank you again.Sincerely,Hotel Management
Business response:
Thank you for taking the time to complete our survey. We appreciate your feedback. We look forward to seeing you again in the future
The staff were so nice and welcoming! The room was clean!
Business response:
Dear Keri,Thank you for choosing Extended Stay America and for your fantastic review. We are thrilled you had a pleasant stay and that our staff's hospitality and clean rooms exceeded your expectations. Your recognition of our dedication to cleanliness and guest satisfaction means a lot to us. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management
Great stay.
Business response:
Thank you for your heartwarming words; we sincerely appreciate the wonderful review! We will enjoy sharing your compliments with the rest of our team. It will surely put a smile on their faces! We look forward to your next stay at Extended Stay America. Thank you again.Sincerely,Hotel Management
New, clean, modern. However not a single plate, cup or silverware in the kitchenet. 1 very small shampoo in the room for 2 adults for 2 day staying. Coffee for breakfast without coffee-mate or milk, because thi “syrup” which was provided normal person can not use. It is interesting, the CEO of th Exstanded Stays also drinking coffee with practically pure sugar syrop? .
Business response:
Dear Yuri, Thank you for your feedback. We’re pleased to hear you found our hotel new, clean, and modern. However, we apologize for the lack of kitchen essentials and insufficient toiletries during your stay. Your comments regarding the coffee service will be shared with our management team for review. We appreciate your insights and are committed to enhancing our guest experience. We hope to welcome you back soon for an improved stay!Sincerely,Hotel Management
Extended Stay America Premier Suites Harrisonburg has a 4.6 star rating with 377 reviews.
Extended Stay America Premier Suites Harrisonburg is open now. It will close tomorrow at 12:00 a.m.