Extended Stay America Premier Suites Harrisonburg

Business response:

Dear Pamela, It's wonderful to read that we exceeded your expectations and that you were especially pleased with your time here. It was a pleasure hosting your visit, and we look forward to seeing you again soon. Thank you for choosing Extended Stay America! Sincerely, Hotel Management 

Business response:

Dear Kathi, Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. Your feedback about the in-room amenities and breakfast variety is truly helpful. While our grab-and-go option is designed for convenience, we understand that more variety can make a difference. Your comments will be shared with the team as we look for ways to enhance the guest experience for both short and long-term stays. Sincerely, Hotel Management 

Business response:

Thank you for the perfect score! We’re delighted to know you enjoyed your stay with us. Your support means a lot, and we look forward to welcoming you back soon! 

Business response:

Dear Jim, It was a pleasure having you as our guest at Extended Stay America, and we appreciate you taking the time to share your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team and hope you will visit us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you so much for taking the time to give us a perfect 10/10 rating and confirming you’d stay with us again! Your high praise means the world to our team. 

Business response:

Thank you so much for giving us a perfect 10/10 rating! We're absolutely thrilled that your experience with us met—and hopefully exceeded—your expectations. Even though you didn’t leave a comment, your top score speaks volumes about how we’re doing. It’s always rewarding to know our team’s efforts are appreciated—we’ll be sure to share your score with everyone! We’d love to welcome you back the next time you’re in town. If there’s anything special you’d like or any way we can make your next stay even more memorable, please d... read more

Business response:

Dear Marcin, Thank you for your kind words! We’re thrilled to hear that you had such a pleasant stay. From an easy check-in to enjoying our grab-n-go breakfast options, it’s great to know everything meets your needs. We’ll be sure to pass along your appreciation to our staff. It means a lot to the team to know their friendliness and efforts made a difference. We’re grateful you chose Extended Stay America and would love to welcome you back any time your travels bring you this way again. Sincerely, Hotel Management 

Business response:

Thank you so much for your kind words! We’re glad to hear you enjoyed your stay and found our team friendly and helpful—sounds like they left quite the impression! 😊 We appreciate your feedback regarding breakfast and will keep that in mind as we look for ways to improve the guest experience. We hope to welcome you back again soon! 

Business response:

Dear Shane, Thank you for your appreciative words! We’re delighted that our team at Extended Stay America made your stay feel warm and comfortable. Your feedback means a lot, and we look forward to welcoming you back soon. Sincerely, Hotel Management