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Extended Stay America Premier Suites - Lakeland - I-4
- Hotels
- Lakeland, FL
About this business
Location details
4360 Lakeland Park Dr., Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No review
Business response:
Dear Tony,Thanks for the nice rating! We are delighted your time at Extended Stay America was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Sincerely,Hotel Management
Great staff
Location condition and staff
Business response:
Dear Ronald, Thank you for your feedback! We're glad to hear you appreciated the location and our staff. We continually strive to enhance our guests' experiences, and your input is important to us. We hope to welcome you again soon and provide an even more enjoyable stay.Sincerely,Hotel Management
Good experience Our stay was short but good. The staff were friendly. The room we got was a decent size and great for the price. But the pullout bed- was a little sketchy. The beds were comfortable, pillows great, everything seemed clean. Some of it seemed a little more outdated than expected but still a good experience. The pool looked like a good but we didn't use it.
The room was clean and altough the sheets were clean they did not appear to have been changed from the previous stay. the downstairs bathroom in the lobby was clogged and I tried to talk to the person at the front desk - but there was nobody there - I tried that the three times walking up to the desk - but there was a card saying that the person was dealing with another customer .But nobody was there for over an hour - from 6:30 am to 7:30 am
Business response:
Dear venkatarAMAn, Thank you for taking the time to share your experience. We are sorry to hear that your stay did not meet the high standards we aim to provide, and we apologize for the issues you encountered. Our housekeeping team works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. It is never our intention to leave guests waiting for assistance. We will investigate this matter further to ensure our team i... read more
Overall great stay Overall great stay. Personally I think the mattress was too stiff. And there should be an additional garbage can- only the small one in bathroom. Everything else was great.
Business response:
Dear Janet, It was a pleasure having you with us at Extended Stay America, and we thank you for sharing your review with other travelers. It's great that you enjoyed your time with us. However, we are sorry for your disappointment with the comforts of the mattress. We will discuss this with our housekeeping team so that we can be more careful as we move ahead. Please return for a seamless stay on your next visit to the area. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Lakeland - I-4
How is Extended Stay America Premier Suites - Lakeland - I-4 rated?
Extended Stay America Premier Suites - Lakeland - I-4 has a 3.9 star rating with 2,689 reviews.
When is Extended Stay America Premier Suites - Lakeland - I-4 open?
Extended Stay America Premier Suites - Lakeland - I-4 is open now. It will close tomorrow at 12:00 a.m.