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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Looking for a place to stay in Lakeland? Then look no further than Ecco Suites, a family-friendly hotel that brings the best of Lakeland to your doorstep. Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and Crestwood Suites Lakeland Hotel makes getting online easy as free wifi is available. In addition, guests can enjoy a pool and breakfas... read more
4360 Lakeland Park Dr., Lakeland, FL, 33809, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Good
Business response:
Dear Yoshira, Thank you for choosing Extended Stay America. We are glad to know you had a good stay and were pleased with everything we offered. Please revisit us for another enjoyable experience. Sincerely,Hotel Management
Was okay since my family was needing a place to stay for 1 night. Room is old needs updating. But has kitchen for family.
Business response:
Dear Trang, Thank you for being our guest. It is nice to know that your family had a satisfactory stay and were pleased with having a kitchen. However, we are sorry that the room condition did not meet all your expectations. We will use this information to update the areas and ensure a better place for our guests as we move ahead. We look forward to hosting you again, giving us the chance to show you our dedication to outstanding hospitality.Sincerely,Hotel Management
Website said coffee pot in room; there was none. A/C runs and was technically working but only blew straight out from the vent. The bed area was hot an no way to redirect the vent. The he reservation listed 2 people in the room but my partner arrived first and was not allowed in until they got my id. If that’s the rule then let me put both names on the reservation
Business response:
Dear Carol,Thank you for choosing us and sharing your comments. We apologize for not providing you with a good hotel experience. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We would like you to allow us to host an... read more
Awesome stay. Nice hotel
Clean and friendly staff!!
Business response:
Dear Kelley, We are delighted you had a wonderful stay at Extended Stay America. Thank you for sharing your positive feedback with us. We greatly appreciate your kind words about our friendly associates and commitment to excellence in delivering a clean room. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Went from a good hotel to a mediocre one in 1 mo Previously stayed here before a month ago and the room I was in was nice. This time the room was old and beat up and the water cold. Little to nothing was done to change my room or fix the problem. Staff seemed apathetic. It was like everything changed with the place in a month. So weird. I really should get a partial refund for my stay.
Business response:
Dear Crispian, It is disappointing to know about your experience, as we take pride in providing outstanding hospitality and comfortable accommodations. We have shared your comments with our staff to ensure our focus remains on exceptional service to every guest. While we review the situation, please accept our apologies for the trouble you had due to this. Our entire team would love you to experience our hotel the way you should have on this visit. Thanks again for being our guest and sharing your feedback.Sincerely,Hotel Ma... read more
Extended Stay America Premier Suites - Lakeland - I-4 has a 4.4 star rating with 1,954 reviews.
Extended Stay America Premier Suites - Lakeland - I-4 is open now. It will close tomorrow at 12:00 a.m.