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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Looking for a place to stay in Lakeland? Then look no further than Ecco Suites, a family-friendly hotel that brings the best of Lakeland to your doorstep. Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and Crestwood Suites Lakeland Hotel makes getting online easy as free wifi is available. In addition, guests can enjoy a pool and breakfas... read more
4360 Lakeland Park Dr., Lakeland, FL, 33809, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
No breakfast. No hair dryers. Had to constantly go down to the front desk and ask for things that should already be in the room
Business response:
Dear Ivette, Thank you for leaving a review; we appreciate your feedback. It is nice to know you had a pleasant stay in a comfortable room. However, we are sorry for the disappointment with the amenities you wished to have in your room. They were to be requested from the front desk team. We apologize for the inconvenience. In response to your review, we will pass these comments on to the front desk team so they can inform the guests about the policy during check-in. Further, we understand your dissatisfaction with the breakf... read more
The hideaway couch should be thrown out. It was all springs. No trash can for kitchen. There was a green spot on ceiling above the bed. Looks like some kid threw their green blob there.
Business response:
Dear Patsy, Thank you for being our guest and sharing feedback. It is nice that you had a pleasant time here. However, we regret the discomfort caused by the room's condition, and we share your comments on the updates for improvement with the respective teams. We value hearing from our guests, as this lets us improve our guest experience. We hope to welcome you again when your travels bring you this way.Sincerely,Hotel Management
very quiet place to rest and easy accessibility, it has nearby gas stations and a variety of cuisine
No hand holds in shower - ADA requirement. What appears to be mold in shower. Room 317. Odd placement of TV
Business response:
Dear Kurtis, Our prime motto is to serve our guests with the best hotel experience. However, we want to extend our apologies for not providing you with a perfect hotel stay. We completely understand your frustration and the inconvenience this caused you when you noticed the room was not meeting your expectations. In response to your review, we will discuss and address it with the relevant team so that it is not repeated. We hope you will reconsider and return, as we would welcome the opportunity to provide you with the seaml... read more
Place was good, the availability of having a full kitchen was great, and we could ask for anything we needed was a most.
Business response:
Dear Guest, Thank you for your feedback. We are delighted to read you enjoyed the full kitchen and found the service accommodating at Extended Stay America. Providing everything you need for a comfortable stay is our priority. We look forward to welcoming you back soon for another great experience.Sincerely,Hotel Management
Quiet and Clean !
Extended Stay America Premier Suites - Lakeland - I-4 has a 4.4 star rating with 1,954 reviews.
Extended Stay America Premier Suites - Lakeland - I-4 is open now. It will close tomorrow at 12:00 a.m.