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Extended Stay America Premier Suites - Lakeland - I-4
- Hotels
- Lakeland, FL
About this business
Location details
4360 Lakeland Park Dr., Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I loved eveything but there should be a washer dryer on every floor that would work much better
Business response:
Dear Barbara, We are glad that everything went well during your time with us and that you had a memorable experience! Your comments for the dryer are noted for the team. Thank you for choosing Extended Stay America and taking the time to leave your outstanding feedback. We hope to have the opportunity to welcome you back anytime you are in the area. Sincerely, Hotel Management
Great stay I would love to stay again
Good
Business response:
Dear Jonathon, It was a pleasure to have you as our guest here at Extended Stay America. We are glad you enjoyed your time with us. We look forward to seeing you again for another great experience. Sincerely, Hotel Management
Bed was broken, stain on floor, room smelled musty. But staff were really good about switching rooms without any issue. New room was better.
Business response:
Dear Sarah, Thank you for sharing your experience. We sincerely apologize for the condition of your initial room and any oversight by our housekeeping team that caused disappointment. That’s not the standard we aim to provide, and we’re addressing these issues with our housekeeping and maintenance teams to ensure they’re resolved. On the other side, we’re grateful that our staff was able to assist you promptly and that your new room was more comfortable. Your kind words about their service mean a lot, and we’ll be sure to pa... read more
Good
Everything was good. The only thing was tgat nobody was at the Front Desk & we need to wait. We need to call the front desk until somebody came.
Business response:
Dear Wanda, Thank you for staying with us and for taking the time to share your experience. We’re glad to hear that overall your stay went well. However, we sincerely apologize for the delay you experienced at the front desk. While our team may occasionally be assisting other guests or attending to operational needs, we understand the importance of having prompt support available. Your feedback helps us improve, and we look forward to welcoming you back for an even smoother experience next time you visit us at Extended Stay ... read more
Frequently asked questions about Extended Stay America Premier Suites - Lakeland - I-4
How is Extended Stay America Premier Suites - Lakeland - I-4 rated?
Extended Stay America Premier Suites - Lakeland - I-4 has a 3.9 star rating with 2,656 reviews.
When is Extended Stay America Premier Suites - Lakeland - I-4 open?
Extended Stay America Premier Suites - Lakeland - I-4 is open now. It will close tomorrow at 12:00 a.m.