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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Looking for a place to stay in Lakeland? Then look no further than Ecco Suites, a family-friendly hotel that brings the best of Lakeland to your doorstep. Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and Crestwood Suites Lakeland Hotel makes getting online easy as free wifi is available. In addition, guests can enjoy a pool and breakfas... read more
4360 Lakeland Park Dr., Lakeland, FL, 33809, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Muy buena atención, limpio y tranquilo
Birthday Staff was professional Breakfast items were on the skippy side. Fresh fruit would of been nice A homeless women was in lobby and used hall facilities. Im sure because it was cold. But she should of been given a room near the desk. To have kept her away from the paying guest
Business response:
Dear Donna, Thank you for sharing your feedback with us. We are glad to hear that our staff met your expectations and that you found them professional. We truly appreciate your comments, as they help us identify areas for improvement. However, we are sorry that the breakfast options do not meet your taste, and we will certainly look into adding more variety to ensure we’re providing the best possible experience for all our guests. We strive to maintain a safe and comfortable environment for all our guests, and we regret any ... read more
Main area looks good. Room and hallways very tired looking. Breakfast was not good. Ran out of coffee in morning and not available. No tea after grab & go closed. No cups to heat up water in microwave. Room size good.
Business response:
Dear Rick, Thank you for sharing your feedback. We appreciate you taking the time to provide insights about your experience. It's great that you found our room spacious and the hotel's common area clean and welcoming. However, we are sorry for the condition of the room and your experience with the breakfast supplies. Your feedback helps to improve our guest's experience. We will discuss this with the team to ensure we have sufficient supplies as needed. Please return for another pleasant stay whenever you visit the city.Sinc... read more
One nighter My stay was fine. Employees were polite and helpful. The room was clean but the bed was very hard. The love seat had different cushions on it that did not match and was fairly old. Other than that, I felt very safe there an easy access to get to.
Business response:
Dear Pamela, Thanks for posting your review about your time with us at Extended Stay America. Our goal is to provide an exceptional experience for each guest. However, we are sorry that you experienced inconvenience with the comforts of the bed. We will share these notes with our housekeeping team so they can be reviewed and fixed. We hope you stay with us and have a seamless experience.Sincerely,Hotel Management
Very clean excellent service
The beds are to small , the cleaning around the hotel poor .. the on the go breakfast no good
Business response:
Dear Juan, We sincerely apologize for the issues you encountered, and we truly regret that we did not meet your expectations. We take cleanliness very seriously and are disappointed that the housekeeping services did not meet your standards. Rest assured, we will address this matter with our team to ensure all areas are thoroughly cleaned and maintained. Further, we regret that our grab-and-go breakfast did not meet your expectations. We continually strive to offer convenient and quality options for our guests, and your feed... read more
Nice friendly staff
Weird noises all night
Business response:
Dear Walter, Thank you for sharing your feedback. It is nice you had a satisfactory stay. However, we are sorry about the noise issues you encountered, and it is disappointing to know we fell short of providing the quality experience you deserve. Our front desk team is always here to assist you and improve your time with us. Guest satisfaction is our top priority, and we are committed to improving it. We hope you’ll give us another opportunity to provide a much better stay.Sincerely,Hotel Management
Extended Stay America Premier Suites - Lakeland - I-4 has a 4.4 star rating with 2,004 reviews.
Extended Stay America Premier Suites - Lakeland - I-4 is open now. It will close tomorrow at 12:00 a.m.