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Extended Stay America Premier Suites - Melbourne - I-95
- Hotels
- West Melbourne, FL
About this business
Location details
2265 Coastal Lane, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast was misleading, its grab and go type of breakfast. No boiled eggs or fruit or yogurt, just granola bars and third quality muffins and coffee. It isn’t even continental breakfast.They should not advertise as breakfast available. I stayed three nights and everyday same breakfast. The room were ok.
Business response:
Dear Guest, We recognize the importance of starting your day with a quality breakfast, and we sincerely apologize that your experience did not meet your expectations. Your feedback is highly valued, and we are dedicated to utilizing your insights as we continually enhance our services. On a positive note, we are glad the room met your expectations, and we look forward to the opportunity to serve you again. Sincerely, Hotel Management
The room was amazing! Perfect for our stay although only 1 night. Front desk staff was friendly and engaged to my needs as we were checking in after hours as arranged with my flight thru Expedia. Breakfast was a small area with lots of breakfast snack options. Above average coffee selections with great flavor. Even the grounds keeper was out cleaning up around the property that was immaculate. We will definitely re-book for next year. Thank you Extended Stay America!
Room was great. Would have liked bigger suite but hotel over booked. Kristine who checked is in was amazing.
Great staff
Business response:
Dear Guest, Thank you for your kind feedback. We are delighted to hear that you had a positive experience with our staff. Our team at Extended Stay America works hard to provide friendly, attentive, and helpful service to every guest, and it is truly rewarding to know their efforts made an impression during your stay. Your encouraging words will be shared with the entire team as motivation to continue delivering excellent hospitality. We sincerely appreciate you choosing to stay with us and taking the time to share your thou... read more
Our room was very musty smelling. Our spray could not cover the smell. There were hairs on the tub and toilet. No hair dryer. One ice machine on first floor for four floors. Very limited breakfast. Packs of oatmeal but no bowls. Staff was friendly, though
Business response:
Dear Guest, Thank you for sharing your feedback with us. We’re pleased to know our team made a positive impression during your visit. Creating a welcoming environment is very important to us. We regret that certain aspects of your stay did not fully meet your expectations. Your comments regarding amenities and morning offerings are appreciated and will be shared with our team as we continually work to enhance the guest experience. Input like yours helps us identify opportunities for improvement. We truly value your perspecti... read more
Great place
TV signal failed on 2nd night. Shade broke. Room above us had a person I call THUMPER since we heard every heavy step well into the night and again early in the morning - thin ceilings. Breakfast offered was rudimentary-coffee, snack bars, yogurt, boiled eggs & muffins. Did the trick but was expecting breakfast like those offered in other comparable hotels.
Business response:
Dear Guest, Thank you for sharing your experience with us. We regret that the television service interruption and the window shade issue affected your comfort during your stay, and we understand how noise from the room above can make it difficult to rest peacefully overnight. We also appreciate your candid thoughts regarding the breakfast selection, as expectations can vary when comparing offerings across different properties. These observations will be carefully reviewed as we consider how the overall guest experience is be... read more
Great value for the money. Room was clean.
Business response:
Dear Guest, We’re thrilled to hear that you found your stay at Extended Stay America to be a great value! It’s wonderful that your accommodations were comfortable and well-kept. Providing a welcoming and enjoyable experience for our guests is always our goal, and we truly appreciate your feedback. We look forward to having the opportunity to host you again for another pleasant and relaxing visit in the future. Sincerely, Hotel Management
Clean room but the smell of food would npt go away.
Business response:
Dear Guest, A spotless accommodation is always our goal, so we’re glad that stood out to you! We’re sorry to hear the lingering cooking scent affected your overall comfort. At Extended Stay America, we want every guest to feel completely at ease, and your feedback helps us improve. Thank you for sharing your thoughts. We appreciate it and hope to welcome you back for an even fresher experience next time! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Melbourne - I-95
How is Extended Stay America Premier Suites - Melbourne - I-95 rated?
Extended Stay America Premier Suites - Melbourne - I-95 has a 4.2 star rating with 1,577 reviews.
When is Extended Stay America Premier Suites - Melbourne - I-95 open?
Extended Stay America Premier Suites - Melbourne - I-95 is open now. It will close tomorrow at 12:00 a.m.