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Extended Stay America Premier Suites - Melbourne - I-95
- Hotels
- West Melbourne, FL
About this business
Location details
2265 Coastal Lane, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just ok if you are staying only one night Only stayed one night and for that purpose, an extended stay place is not the best choice. For example, no coffee maker in room. And breakfast was less than minimal. Could not find an ice maker anywhere. Had to pay a $100 deposit at check-in. That's pretty unusual.
Business response:
Dear Ron,We're sorry that your brief stay didn't meet your expectations. We understand how some amenities might differ from what you were anticipating. To ensure cleanliness, items like coffee makers and kitchenware are kept at the front desk and are available upon request. Additionally, our deposit charge is outlined on our website to help guests plan ahead. We will review your feedback about breakfast and other amenities to see where we can make improvements. Thank you again for choosing our hotel for your stay. We hope yo... read more
Pros: Price & proximity to restaurants and other things Cons: Water pressure Noisy HVAC unit and a thermostat on the wall that doesnt even power on Perfectly fine hotel for the price
Cold build egg and muffin ìts not breakfast. No regular milk for coffee.
Business response:
Dear Yosi,Thank you for sharing your feedback. We sincerely regret that your breakfast experience did not meet your expectations. Your concerns are important to us, and we will address these issues with our team to ensure improvements are made. We look forward to the opportunity to serve you better in the future.Sincerely,Hotel Management
We spent 2 nights in a king-size bed, pet-friendly room. The room was huge and included a kitchenette and a walk-in shower. The room was really clean. You have to ask for all the kitchenware (my guess is due to constant theft), but then you get a kit of silverware, glasses, pots, pans, large utensils, kitchen towels, etc. The bed was comfortable as were the pillows. One night, around 11pm, we found a giant palmetto bug on our bathroom counter. We called the front desk and the girl was very sorry and understanding and immedia... read more
Business response:
Dear Deborah,We're pleased you enjoyed the spacious, pet-friendly room, the well-equipped kitchenette, and the clean accommodation. It's great that our team responded quickly and kindly to your concern about the palmetto bug, ensuring you could move to a different room for peace of mind. We appreciate your understanding regarding the kitchenware as we strive to maintain cleanliness and readiness for all guests. However, we regret that the breakfast selection did not meet your expectations. Your comments about availability an... read more
The property and room were clean and properly set. The floor in the room appeared clean, but upon stepping into the very weak shower, my feet made some serious grey marks in the tub. The "grab and go" breakfast was a joke. Coffee, oatmeal packets, small granola bars, prepackaged hardboiled eggs, that is all! Not expecting a brunch buffet, but fruit, juice muffins? Overall though, acceptable stay for the price.
Very limited breakfast. Toilet ran all night. Fridge did not work. Person on the front desk was excellent.
Business response:
Dear Stafford,We’re glad that our front desk staff made a positive impression. However, we sincerely apologize for the issues you encountered with the breakfast options, the running toilet, and the malfunctioning fridge. These are certainly not the standards we aim to uphold, and we will be addressing them with our maintenance team to ensure they are resolved. Thank you for your feedback. We hope you will give us another chance to demonstrate the excellent service you should have experienced on this visit.Sincerely,Hotel Man... read more
Frequently asked questions about Extended Stay America Premier Suites - Melbourne - I-95
How is Extended Stay America Premier Suites - Melbourne - I-95 rated?
Extended Stay America Premier Suites - Melbourne - I-95 has a 4.5 star rating with 1,003 reviews.
When is Extended Stay America Premier Suites - Melbourne - I-95 open?
Extended Stay America Premier Suites - Melbourne - I-95 is open now. It will close tomorrow at 12:00 a.m.