Extended Stay America Premier Suites - Melbourne - I-95

Business response:

Dear Guest,We’re glad that your room was clean and the beds were comfortable. However, we sincerely apologize for the inconvenience caused by the elevator being out of order, especially while traveling with small children. We understand how this added unnecessary stress to your stay. Additionally, we’re sorry that the breakfast options didn’t meet your family’s needs. Your feedback is important to us, and we will take it into account as we strive to improve both our amenities and service moving forward. Please accept our apo... read more

Business response:

Dear Freydi,Thank you for taking the time to review your stay at Extended Stay America. We’re pleased that your visit was satisfactory. Our team is dedicated to making each stay as enjoyable as possible, and we appreciate your feedback. We look forward to welcoming you again in the future. Sincerely,Hotel Management 

Business response:

Dear Shelia,Thank you for the terrific review of Extended Stay America. We're delighted to know you appreciated the cleanliness of the hotel, as maintaining a pristine environment is one of our top priorities. Your feedback motivates us to continue delivering a welcoming and well-kept space for all our guests. Thank you for choosing to stay with us, we hope to have the opportunity to host you again during a future visit.Sincerely,Hotel Management 

Business response:

Dear Mehabaw,Thank you for the fantastic review of Extended Stay America. We're thrilled to know you found your stay both comfortable and convenient. Ensuring our guests feel at ease and well-accommodated is always our top priority, and your feedback reinforces our commitment to providing a welcoming environment. It was a true pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management