This profile has been claimed by the business owner or representative.
2265 Coastal Lane, West Melbourne, FL, 32904, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Service needs to be improved
Business response:
Dear Md Selim Habib, Thank you for your feedback and being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide outstanding hospitality to all our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services as we advance. We value your feedback, and we hope you will return so we can provide you with the hospitality you deserve.Sincerely,Hotel Management
Overall ,the hotel is very good.
Can't make this stuff up The evening we arrived there was a police officer on sight and found out another customer had past out from drugs. Every time you walk into the elevator it smells like cigarette smoke. The elevators also shake before they stop, maybe some WD40 will help. When leaving no one was at the counter so i put my bags in ther car and returned to the front desk. After 5 minutes of waiting i picked the phone up and dialed 0 as directed. The lady at the desk immediately snapped we are open you can come in. As so... read more
Business response:
Dear Guest, Thank you for choosing our hotel during your recent visit to Orlando. It is disheartening to read that your disappointment outweighs your satisfaction while staying with us. We always strive to provide every guest with the exceptional experience expected of us; however, after reading your detailed feedback, we regret falling short. Please be assured that we have taken note of all the concerns you raised to address them adequately, and we hope you will stay with us again for a much-improved experience the next tim... read more
Perfect
Business response:
Dear Nhat, Thank you for selecting Extended Stay America. We are happy to read about your experience while staying with us. We work hard to deliver an outstanding experience for our guests. Thank you again; we look forward to hosting you again on your next visit to the city.Sincerely,Hotel Management
.
helpful, pleasant Front desk woman was very helpful and pleasant. Good value for the price.
Extended Stay America Premier Suites - Melbourne - I-95 has a 4.6 star rating with 1,015 reviews.
Extended Stay America Premier Suites - Melbourne - I-95 is open now. It will close tomorrow at 12:00 a.m.