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Extended Stay America Premier Suites - Melbourne - Palm Bay
- Hotels
- West Melbourne, FL
About this business
Location details
4450 Hollywood Blvd, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean and staff friendly.
Nice rooms
The room had an odd smell to it; couldn't put my finger on it. Faint combination of stale, smoky, maybe dirty mop used; just not pleasant. The continental breakfast was the most limited I've ever seen. Tiny yogurt, no variety, and small plastic-wrapped muffins. More like snacks than even a liberal definition of a "continental breakfast". Both coffee urns were empty despite the fact I hadn't seen any customers in their vicinity. But, on the positive side, the room and the hotel overall were clean.
Business response:
Dear Guest, Thank you for taking a moment to share your experience. We are pleased to know that the overall cleanliness of the room and property stood out positively. At the same time, we regret that the scent you noticed and the limited offerings of our complimentary grab-and-go breakfast impacted your stay. Your observations will be shared with the appropriate team, as guest input plays an important role in shaping future improvements. We sincerely appreciate your feedback and hope to welcome you back for a more comfortabl... read more
It was perfectly located near anything that one might want or need of one we’re visiting from out of town. The facility was clean all throughout. Our room was spacious. Although each room comes with rack of its own healing and cooling system, the air was constantly dry. It is likely that the people before us smoked cigarettes because the air was stale, dry, and reeked of Marlboro. The linen was fine yet the bed was kinda lumpy. Please keep in mind that it is an extend stay facility but were were only traveling for two nights... read more
Business response:
Dear Guest, It is great to hear that the setting worked so well for your visit and that you found the space comfortable and tidy. We appreciate you choosing Extended Stay America and also thank you for sharing the areas that could have been better, as this helps us focus on meaningful improvements. Your perspective is important to us, and we hope you’ll consider staying again so we can offer an even smoother experience next time. Sincerely, Hotel Management
All perfect
Excelente atención limpieza buena
Business response:
Dear Guest, Thank you for noting the excellent service along with the refreshed environment during your stay at our Extended Stay America. We are glad your visit felt comfortable, and our team truly appreciates your thoughtful feedback. We are grateful you chose to stay with us and look forward to welcoming you back again soon. Sincerely, Hotel Management
Place look new and the rooms are clean but the smell of cigarettes is to much. They should do something about that.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are glad to know you found the property well-kept and the accommodations in good condition. However, we are truly sorry for the issues you had during your time with us. We have strict policies prohibiting smoking in some areas; therefore, we appreciate you bringing this to our attention so we can address it appropriately. We hope you will return so we can provide you with the exceptional visit you deserve. Sincerely, Hotel Management
The room was clean and spotless.
Great
Business response:
Dear Guest, We’re delighted to hear you had such a positive experience at Extended Stay America. It’s wonderful to know your stay left a great impression. Your feedback is genuinely appreciated and will help us continue providing enjoyable visits for all our guests. We look forward to welcoming you back on your next stay! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Melbourne - Palm Bay
How is Extended Stay America Premier Suites - Melbourne - Palm Bay rated?
Extended Stay America Premier Suites - Melbourne - Palm Bay has a 4.1 star rating with 1,499 reviews.
When is Extended Stay America Premier Suites - Melbourne - Palm Bay open?
Extended Stay America Premier Suites - Melbourne - Palm Bay is open now. It will close tomorrow at 12:00 a.m.