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Extended Stay America Premier Suites - Melbourne - Palm Bay
- Hotels
- West Melbourne, FL
About this business
Location details
4450 Hollywood Blvd, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent and helpful staff
Business response:
Dear Scott, Thank you for taking the time to leave such wonderful feedback about Extended Stay America. We're delighted to know that our team made a positive impression with their excellent service and helpful attitude. Creating a welcoming and supportive experience is something we take pride in, and it's great to hear that it showed during your stay. It was our pleasure to host your stay, and we look forward to your next visit. Sincerely, Hotel Management
I've rated this property a few times and it is still a comfortable, quiet and friendly place to stay.
Business response:
Dear Eric, We are pleased to know how much you enjoyed your stay at Extended Stay America. Thank you for continuing to share your experience with us. We're truly grateful for your repeated visits and your kind words about the comfort, calm, and warm atmosphere our team works hard to provide. It's always encouraging to know our efforts make a difference. It was a true pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I've rated this property before and it is still very clean , comfortable and quiet place to stay. The staff are very friendly and knowledgeable.
The room was clean and the property was beautiful. I would expect more at the grab and go breakfast bar in the morning such as juice or milk or even water. Overalls I would give it an excellent rating and would stay here again.
It was clean I just stayed for the night
Business response:
Dear Guest, Thank you for being our guest at Extended Stay America. We're pleased to hear that your room met your cleanliness expectations during your overnight stay. We aim to provide a comfortable and welcoming environment for every guest. We appreciate you choosing our property for your stay and hope that when your travels bring you back this way, we'll have the opportunity to provide an even more enjoyable experience. Sincerely, Hotel Management
It was ok
The room had a musky scent and feel to it. There was a dampness in the air that affected our breathing. The pillows were not comfortable. I found a used bar of soap in the shower with hair on it. The number of towels provided was inadequate. The grab and go breakfast was almost non-existent by 9 a.m. Shower curtain smelled bad. Not enough hangars to hang clothing. The phone in the room didn't work and because it was the weekend, no one was available until Monday or Tuesday to repair it. I also couldn't use the internet due t... read more
Business response:
Dear Guest, We completely understand how these events you experienced detracted from your stay and made it less relaxing and seamless. Our goal is to create exceptional and memorable experiences for every guest, so we sincerely apologize that we fell short in your case. Your feedback is essential to us, and we appreciate you bringing these concerns to our attention. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making ne... read more
Our stay was nice and quiet, everything was clean and staff were nice! My only two complaints were that the breakfast was lacking with just some granola bars and yogurt. Also there was no pool which I thought was odd especially being about 22 minutes from the beach
Business response:
Dear Guest, We appreciate your kind words about the cleanliness and friendliness of our team. It's wonderful to know you enjoyed a peaceful stay. We understand your disappointment with the limited breakfast options and the absence of a pool, particularly given the location's proximity to the beach. Your feedback is valuable and will be shared as we explore ways to enhance the guest experience. Thank you for choosing to stay with us, and we hope to have the chance to welcome you back with even more to offer. Sincerely, Hotel ... read more
Great stay Location was fantastic. Excellent shopping and restaurants within 1 mile. We stayed one night before a cruise and will do it again. The room was very clean. In fact I took a shower and didn’t want to walk on the floor so I stayed on the bathmat and slid my way through the room. Just for fun I wanted to see how dirty the floor was and when I turned the bath over, it was clean. I was amazed. Just be forewarned there’s kitchen accessories in the room. But they are available for the asking.
Business response:
Dear Guest, Thank you for sharing your experience at Extended Stay America. We are grateful for your feedback and are pleased to know that our location and cleanliness contributed to a positive pre-cruise stay. With a variety of shopping and dining options within a mile, we are glad that the convenience enhanced your visit. We look forward to the opportunity to welcome you back for another seamless and comfortable stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Melbourne - Palm Bay
How is Extended Stay America Premier Suites - Melbourne - Palm Bay rated?
Extended Stay America Premier Suites - Melbourne - Palm Bay has a 4.5 star rating with 1,151 reviews.
When is Extended Stay America Premier Suites - Melbourne - Palm Bay open?
Extended Stay America Premier Suites - Melbourne - Palm Bay is open now. It will close tomorrow at 12:00 a.m.